What are the general policies at The Center?
What are the different venues at Bethel Woods?
May I rent the Event Gallery in the Museum?
What is the address for Bethel Woods?
How do I get to Bethel Woods?
What is The Museum at Bethel Woods?
How long should I arrive before a performance?
Can I see the Pavilion Stage and hear music from the lawn area?
Can I bring my own lawn chair?
Is the venue handicap and wheelchair accessible?
Are there video screens?
If it starts to rain, can I take an empty seat under the pavilion?
What is the cancellation of show policy?
Where can I find information concerning traffic or weather concerns on performance days?
Can I bring a picnic basket meal?
May I smoke at Bethel Woods?
Once I enter the venue, can I leave and return?
Can I visit the museum and go to a Pavilion Stage concert at the same time? 
Can I take pictures inside The Museum at Bethel Woods?
Where and how can I purchase tickets to shows at Bethel Woods?
Are there any discounts for children at Pavilion Stage concerts? 
Where can I pick up tickets before the Pavilion Stage performance?
How can I find out when tickets will go on sale for a particular performance?
What is a Season Lawn Pass?
Can I refund or exchange my tickets?
Can tickets be reprinted if I have lost or misplaced them?
How do I become a Bethel Woods Member for Business Partner, what are the benefits?
Do you have a group sales department?
Are student groups welcome during the school year?
How does my not-for-profit organization request donated tickets for fundraising?
Where do I park for a Pavilion, Terrace or Event Gallery performances?
How much does parking cost?
Are there pay phones?
Is there an ATM machine inside the venue?
Is there a lost and found and where is it located?

What are the general policies at The Center?

At Bethel Woods, we strive to provide all our guests with a safe, comfortable, and enjoyable atmosphere.

General Policies:

• There is no charge for parking when entering our lots, please keep traffic flowing
• The parking lots open approximately 2 hours prior to scheduled show time
• The main concert gates open approximately 1 hour prior to scheduled show time
• Allow yourself at least 20 minutes to travel from your vehicle to the Pavilion seating area
• Each guest in the pavilion must be a ticket holder with an assigned seat
• Pets are not allowed on the premises (Service animals are permitted and welcome)
• There is a no re-entry policy upon exiting
• We are a live concert venue and you should expect guests to occasionally stand and dance, especially at rock and contemporary concerts

Please feel welcome to bring:

• Blankets
• Backpacks
• Small soft cooler (cloth/bag style)
• Hand-held umbrellas
• Cameras that do not have the capability of multiple lenses are permitted, except when prohibited by the artist. Photography is prohibited during most performances.
• Water - two 20 oz. factory sealed plastic bottles of water per person. Please note - water is the only beverage permitted into Bethel Woods Center for the Arts concerts. This does not apply to picnic concerts. Visit the events list for the list of picnic concerts
• Food - one 1 gallon clear zip lock bag per person; Food may be consumed in designated picnic areas
• Strollers or carriages for small children

The following items are not permitted:

• Lawn chairs are not permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers specially designed lawn chairs appropriate for the slope of the lawn. These chairs are available for $5.00 rental at the Box Office or for PURCHASE ON LINE in advance.
• Sporting equipment (including roller-blades, skateboards, and bikes)
• Aerosol cans
• Firearms, knives, fireworks
• Glass of any kind (including bottles)
• Laser pointers
• Audio and video recording equipment
• Some concerts may have additional restrictions. Please check individual event pages for specific restrictions.

Note: All prohibited items will be confiscated and discarded without compensation. Guest are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the venue. Guest may return items to car prior to entry. There is no claim-check area to store items. We ask that our guests avoid bringing unnecessary items.

Drunk and disorderly behavior or violation of any alcohol policy will result in ejection from Bethel Woods without refund. Bethel Woods management reserves the right to discontinue the sale of alcohol at any time.

Parking lot/Tailgating guidelines:

Bethel Woods Center for the Arts prides itself in being a safe, family friendly environment.  In order to provide for the highest level of safety and convenience for our guests, we have established the following guidelines:

• Picnic style tailgating is allowed within one's own parking space. No open flame, tent or canopies are allowed in the parking lot.
• Barbequing is permitted on the pavement with gas-fired grills only - NO CHARCOAL GRILLS
• State Law prohibits the sale of tickets or any unauthorized merchandise in the parking lot
• Parking at Bethel Woods is for the convenience of concert or museum ticket holders only
• Distribution of unauthorized pamphlets, flyers, or any other item is strictly prohibited
• There is no overnight parking at Bethel Woods

What are the different venues at Bethel Woods?
Bethel Woods Center for the Arts is an outdoor performing arts center and museum located approximately 90 minutes from New York City at the site of the 1969 Woodstock Music and Art Fair in Bethel, NY. The 15,000 seat outdoor performing arts venue and The Museum are set within nearly 2,000 bucolic acres. The Pavilion seats 4,500 under cover with another 10,000 on a natural sloping lawn while offering unique backdrops of the Sullivan County countryside. The Event Gallery, located in The Museum, seats up to 400 for intimate performances spring through fall; the Harvest Festival Site features a craft and farmers’ market, performances and activities for the family on Sundays from late August through Columbus Day weekend; and the original Woodstock site also holds a permit for 30,000 concertgoers to attend major musical events.

May I rent the Event Gallery in the Museum?
Yes, and you may also rent other locations on our site. For details please contact: Meghan Stalter at 845.295.2558 or email MStalter@BethelWoodsCenter.org. 

What is the address for Bethel Woods?
Bethel Woods Center for the Arts is located at 200 Hurd Rd, Bethel, NY 12720. If you wish to write to us, please send correspondence to our business office:
Bethel Woods Center for the Arts
P.O. Box 222
Liberty, NY 12754
e-mail us at info@bethelwoodscenter.org

How do I get to Bethel Woods?
View the Directions and Parking page for more information. Park & Ride bus service is available from Big V Entertainment. Roundtrip service from NYC Port Authority, Ridgewood, NJ and Middletown, NY is available from Coach USA | Shortline.

Back to Top

What is The Museum at Bethel Woods?
The Museum at Bethel Woods explores the unique experience of the 1969 Woodstock Music and Art Fair, its significance as a culminating event of a decade of radical cultural transformation, and the legacies of the Sixties and Woodstock today. Through personal stories and profiles, immersive musical and multi-media exhibit displays and experiences, engaging programs, and educational events, The Museum encourages inter-generational dialogue about important ideas and issues relevant to today. It also helps to preserve the historic site on which the Woodstock festival took place.

How long should I arrive before a performance?
Plan to arrive early. The parking lots open 2 hours prior to a Pavilion Stage performance, and concert gates open 1 hour prior to show time. Allow yourself 20 minutes to walk from your car to the Pavilion seating area. Doors open for Event Gallery performances 1 hour prior to show time.

Can I see the Pavilion Stage and hear music from the lawn area?
The general admission lawn seating area is designed with an incline in order to provide optimum sound and sight lines to the main stage.

Can I bring my own lawn chair?
No. Lawn chairs are not permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers lawn chairs appropriate for the slope of the lawn. These chairs are available for $5.00 rental at the Box Office or for PURCHASE ON LINE in advance.

Is the venue handicap and wheelchair accessible?
Yes. Bethel Woods exceeds standards for Accessibility. Parking for guests with a valid handicap license plate or other authorized identification is available near the Accessible/Special Needs Depot. Guests should follow signage towards the Accessible parking areas for designated parking. Guests requiring accessible seating should make advance reservations to avoid disappointment in the event of a sold out performance.

Back to Top

Are there video screens?
Yes, video screens are used for most Pavilion Stage performances.

If it starts to rain, can I take an empty seat under the pavilion?
All guests sitting under the pavilion are required to hold a ticket for a pavilion seat. If it rains, you may visit our box office to upgrade your ticket to a pavilion seat if available. Bethel Woods is an outdoor facility and the performances are not cancelled due to inclement weather. We urge our guests to be prepared by tuning into local weather (WSUL 98.3, WVOS 95.5) radio stations for information on the day’s forecast.  

What is the cancellation of show policy?
All shows are "Rain or Shine" and will not be canceled due to inclement weather.

Where can I find information concerning traffic or weather concerns on performance days?
Visit our website BethelWoodsCenter.org.

Can I bring a picnic basket meal?
Yes, picnic-style meals in soft coolers are welcome at orchestral performances. These performances are identified on the event listing page. You may bring food and beverages (no bottles, cans, alcohol, please), coolers, and blankets onto the lawn area prior to the show. Come enjoy an evening under the stars! 

May I smoke at Bethel Woods?
Bethel Woods has designated smoking areas at the rear walkway behind the lawn seating area, from left and right. Please limit smoking to this designated area.

Back to Top

Once I enter the venue, can I leave and return? 
For safety reasons, Bethel Woods has a "no reentry policy".  We recommend that our guests bring the items they will need with them and a light sweater or jacket as evenings can get cooler.

Can I visit the museum and go to a Pavilion Stage concert at the same time? 
Yes, you can visit the museum and attend a Pavilion Stage concert on the same day. Due to popular demand, museum visitation during a Pavilion Stage concert day is high. The last entry to The Museum is sold 1 hour before concert start time on typical concert days. The Museum at Bethel Woods is an immersive, highly interactive experience and we suggest that you plan at least two hours for your visit through the main exhibit gallery.

Can I take pictures inside The Museum at Bethel Woods?
Photography, videography, and sound recording are not allowed inside The Museum exhibit areas. The Museum Shop offers a variety of souvenirs, and photos are allowed outside the galleries, at the Monument and of the festival field.

Where and how can I purchase tickets to shows at Bethel Woods?
Tickets are available at the Bethel Woods Box Office, Ticketmaster or by phone 1.800.745.3000. General admission parking is free, and Premium Parking is available for $25 when you purchase your ticket.

Are there any discounts for children at Pavilion Stage concerts?
Children under 2 are allowed free on the lawn.

Where can I pick up tickets before the Pavilion Stage performance?
Tickets can be picked up at the Will Call window at the Box Office on Hurd Road. Concert will call tickets can only be picked up when gates open on the day of show, Museum will call tickets can be picked up any time during normal business hours prior to your visit. Remember to bring your photo ID and the credit card you used for the ticket purchase.

How can I find out when tickets will go on sale for a particular performance?
By joining the Bethel Woods eClub you will be notified in advance about our season calendar of events.  Click here to join eClub. Visit us on Facebook, Twitter, or sign up for concert alerts on your mobile phone by texting CONCERT to 38714.

Back to Top

What is a Season Lawn Pass?
For just $369 guarantee your place on the lawn all summer with the Season Lawn Pass, valid for general admission for the Lawn for ALL 2010 Pavilion concerts including "Pavilion Only" and SOLD OUT shows. New for this season, your Lawn Pass also includes a free lawn chair rental at each concert. The Lawn Pass is a great value, saving over $100 in per event service charges, and it is transferable, so you can share it with friends, family or co-workers (Valid for one admission per event only).

Can I refund or exchange my tickets?
All ticket sales are final. There are no refunds or exchanges. 

Can tickets be reprinted if I have lost or misplaced them?
Yes. Contact customer service via your Ticketmaster account or call 1-800-653-8000.

How do I become a Bethel Woods Member for Business Partner, what are the benefits?
As a not-for-profit, your contribution supports Bethel Woods' mission to enrich, promote and improve the quality of life in our community through culture, education, history and the arts. By becoming a Member, you will receive exclusive benefits and privileges to honor your support and enhance your experience, including advance notice of performances and exclusive pre-sales, among others.

The Business Partners program assists regional businesses in promoting their product or services directly to our audience. Through inclusion in the Business Partners Directory, businesses are promoted to concert, Museum, and Harvest Festival patrons throughout the year - with enhanced promotion during a select main-stage performance. For more information visit the Support page.

I would like to bring a group to the museum and for a concert: Do you have a group sales department?
We invite you to bring your group of 20 or more to experience the power of live performance or to visit The Museum at Bethel Woods. Please contact Jodi Kane, Group Sales Manager at 845.295.2521 or groups@bethelwoodscenter.org.

Are student groups welcome during the school year?
The Museum's Education department offers programs aligned with the NY State curriculum which help students make the connection between the museum content and their lives today. For more information contact, Margaret Hughes, Education Manager at education@bethelwoodscenter.org or 845.583.2097.

How does my not-for-profit organization request donated tickets for fundraising?
If you're a not-for-profit organization holding an event, Bethel Woods can provide tickets to aid in your fundraising and awareness. Donation requests must be submitted in writing on official organization letterhead to donations@BethelWoodsCenter.org or faxed to ATTN: DONATIONS: 845.295.2444.  Please visit our donations page for more information.

Back to Top

Where do I park for a Pavilion or Event Gallery performances?
For General Parking, our parking staff will direct you to the appropriate general lots. For Museum or Event Gallery performances parking is in the main lot across from the Museum. For Pavilion Stage performances, Bethel Woods Members must have their official pass displayed in the windshield so that the parking staff may guide you to the appropriate lot.

How much does parking cost?
Secure, well lit parking is available at Bethel Woods. There is no charge for general admission parking. Premium Parking is available in advance, for $25 per car when you purchase your concert ticket online, by phone or at the Bethel Woods Box Office. Premium Parking offers reserved parking in Lot D, close to the Hurd Road crosswalk.

Are there pay phones?
No. In an emergency situation, a courtesy phone is available in the security office at Festival Plaza.

Is there an ATM machine inside the venue?
Yes. Four ATM’s are located on site: outside the Box Office, at the Market Shed "Peace Pub" just inside the main gates, at walkway intersection across from Lawn Chair rental depot and inside the lower Festival Plaza concessions area. Credit cards and Mastercard or Visa debit cards are also accepted at all permanent concession buildings.

Is there a lost and found and where is it located?
Yes. For lost and found, call Security at (845) 583-2072 or email bpacsecurity@BethelWoodsCenter.org

Back to Top 

What are the general policies at The Center?
What are the different venues at Bethel Woods?
May I rent the Event Gallery in the Museum?
What is the address for Bethel Woods?
How do I get to Bethel Woods?
What is The Museum at Bethel Woods?
How long should I arrive before a performance?
Can I see the Pavilion Stage and hear music from the lawn area?
Can I bring my own lawn chair?
Is the venue handicap and wheelchair accessible?
Are there video screens?
If it starts to rain, can I take an empty seat under the pavilion?
What is the cancellation of show policy?
Where can I find information concerning traffic or weather concerns on performance days?
Can I bring a picnic basket meal?
May I smoke at Bethel Woods?
Once I enter the venue, can I leave and return?
Can I visit the museum and go to a Pavilion Stage concert at the same time? 
Can I take pictures inside The Museum at Bethel Woods?
Where and how can I purchase tickets to shows at Bethel Woods?
Are there any discounts for children at Pavilion Stage concerts? 
Where can I pick up tickets before the Pavilion Stage performance?
How can I find out when tickets will go on sale for a particular performance?
What is a Season Lawn Pass?
Can I refund or exchange my tickets?
Can tickets be reprinted if I have lost or misplaced them?
How do I become a Bethel Woods Member for Business Partner, what are the benefits?
Do you have a group sales department?
Are student groups welcome during the school year?
How does my not-for-profit organization request donated tickets for fundraising?
Where do I park for a Pavilion, Terrace or Event Gallery performances?
How much does parking cost?
Are there pay phones?
Is there an ATM machine inside the venue?
Is there a lost and found and where is it located?

What are the general policies at The Center?

At Bethel Woods, we strive to provide all our guests with a safe, comfortable, and enjoyable atmosphere.

General Policies:

• There is no charge for parking when entering our lots, please keep traffic flowing
• The parking lots open approximately 2 hours prior to scheduled show time
• The main concert gates open approximately 1 hour prior to scheduled show time
• Allow yourself at least 20 minutes to travel from your vehicle to the Pavilion seating area
• Each guest in the pavilion must be a ticket holder with an assigned seat
• Pets are not allowed on the premises (Service animals are permitted and welcome)
• There is a no re-entry policy upon exiting
• We are a live concert venue and you should expect guests to occasionally stand and dance, especially at rock and contemporary concerts

Please feel welcome to bring:

• Blankets
• Backpacks
• Small soft cooler (cloth/bag style)
• Hand-held umbrellas
• Cameras that do not have the capability of multiple lenses are permitted, except when prohibited by the artist. Photography is prohibited during most performances.
• Water - two 20 oz. factory sealed plastic bottles of water per person. Please note - water is the only beverage permitted into Bethel Woods Center for the Arts concerts. This does not apply to picnic concerts. Visit the events list for the list of picnic concerts
• Food - one 1 gallon clear zip lock bag per person; Food may be consumed in designated picnic areas
• Strollers or carriages for small children

The following items are not permitted:

• Lawn chairs are not permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers specially designed lawn chairs appropriate for the slope of the lawn. These chairs are available for $5.00 rental at the Box Office or for PURCHASE ON LINE in advance.
• Sporting equipment (including roller-blades, skateboards, and bikes)
• Aerosol cans
• Firearms, knives, fireworks
• Glass of any kind (including bottles)
• Laser pointers
• Audio and video recording equipment
• Some concerts may have additional restrictions. Please check individual event pages for specific restrictions.

Note: All prohibited items will be confiscated and discarded without compensation. Guest are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the venue. Guest may return items to car prior to entry. There is no claim-check area to store items. We ask that our guests avoid bringing unnecessary items.

Drunk and disorderly behavior or violation of any alcohol policy will result in ejection from Bethel Woods without refund. Bethel Woods management reserves the right to discontinue the sale of alcohol at any time.

Parking lot/Tailgating guidelines:

Bethel Woods Center for the Arts prides itself in being a safe, family friendly environment.  In order to provide for the highest level of safety and convenience for our guests, we have established the following guidelines:

• Picnic style tailgating is allowed within one's own parking space. No open flame, tent or canopies are allowed in the parking lot.
• Barbequing is permitted on the pavement with gas-fired grills only - NO CHARCOAL GRILLS
• State Law prohibits the sale of tickets or any unauthorized merchandise in the parking lot
• Parking at Bethel Woods is for the convenience of concert or museum ticket holders only
• Distribution of unauthorized pamphlets, flyers, or any other item is strictly prohibited
• There is no overnight parking at Bethel Woods

What are the different venues at Bethel Woods?
Bethel Woods Center for the Arts is an outdoor performing arts center and museum located approximately 90 minutes from New York City at the site of the 1969 Woodstock Music and Art Fair in Bethel, NY. The 15,000 seat outdoor performing arts venue and The Museum are set within nearly 2,000 bucolic acres. The Pavilion seats 4,500 under cover with another 10,000 on a natural sloping lawn while offering unique backdrops of the Sullivan County countryside. The Event Gallery, located in The Museum, seats up to 400 for intimate performances spring through fall; the Harvest Festival Site features a craft and farmers’ market, performances and activities for the family on Sundays from late August through Columbus Day weekend; and the original Woodstock site also holds a permit for 30,000 concertgoers to attend major musical events.

May I rent the Event Gallery in the Museum?
Yes, and you may also rent other locations on our site. For details please contact: Meghan Stalter at 845.295.2558 or email MStalter@BethelWoodsCenter.org. 

What is the address for Bethel Woods?
Bethel Woods Center for the Arts is located at 200 Hurd Rd, Bethel, NY 12720. If you wish to write to us, please send correspondence to our business office:
Bethel Woods Center for the Arts
P.O. Box 222
Liberty, NY 12754
e-mail us at info@bethelwoodscenter.org

How do I get to Bethel Woods?
View the Directions and Parking page for more information. Park & Ride bus service is available from Big V Entertainment. Roundtrip service from NYC Port Authority, Ridgewood, NJ and Middletown, NY is available from Coach USA | Shortline.

Back to Top

What is The Museum at Bethel Woods?
The Museum at Bethel Woods explores the unique experience of the 1969 Woodstock Music and Art Fair, its significance as a culminating event of a decade of radical cultural transformation, and the legacies of the Sixties and Woodstock today. Through personal stories and profiles, immersive musical and multi-media exhibit displays and experiences, engaging programs, and educational events, The Museum encourages inter-generational dialogue about important ideas and issues relevant to today. It also helps to preserve the historic site on which the Woodstock festival took place.

How long should I arrive before a performance?
Plan to arrive early. The parking lots open 2 hours prior to a Pavilion Stage performance, and concert gates open 1 hour prior to show time. Allow yourself 20 minutes to walk from your car to the Pavilion seating area. Doors open for Event Gallery performances 1 hour prior to show time.

Can I see the Pavilion Stage and hear music from the lawn area?
The general admission lawn seating area is designed with an incline in order to provide optimum sound and sight lines to the main stage.

Can I bring my own lawn chair?
No. Lawn chairs are not permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers lawn chairs appropriate for the slope of the lawn. These chairs are available for $5.00 rental at the Box Office or for PURCHASE ON LINE in advance.

Is the venue handicap and wheelchair accessible?
Yes. Bethel Woods exceeds standards for Accessibility. Parking for guests with a valid handicap license plate or other authorized identification is available near the Accessible/Special Needs Depot. Guests should follow signage towards the Accessible parking areas for designated parking. Guests requiring accessible seating should make advance reservations to avoid disappointment in the event of a sold out performance.

Back to Top

Are there video screens?
Yes, video screens are used for most Pavilion Stage performances.

If it starts to rain, can I take an empty seat under the pavilion?
All guests sitting under the pavilion are required to hold a ticket for a pavilion seat. If it rains, you may visit our box office to upgrade your ticket to a pavilion seat if available. Bethel Woods is an outdoor facility and the performances are not cancelled due to inclement weather. We urge our guests to be prepared by tuning into local weather (WSUL 98.3, WVOS 95.5) radio stations for information on the day’s forecast.  

What is the cancellation of show policy?
All shows are "Rain or Shine" and will not be canceled due to inclement weather.

Where can I find information concerning traffic or weather concerns on performance days?
Visit our website BethelWoodsCenter.org.

Can I bring a picnic basket meal?
Yes, picnic-style meals in soft coolers are welcome at orchestral performances. These performances are identified on the event listing page. You may bring food and beverages (no bottles, cans, alcohol, please), coolers, and blankets onto the lawn area prior to the show. Come enjoy an evening under the stars! 

May I smoke at Bethel Woods?
Bethel Woods has designated smoking areas at the rear walkway behind the lawn seating area, from left and right. Please limit smoking to this designated area.

Back to Top

Once I enter the venue, can I leave and return? 
For safety reasons, Bethel Woods has a "no reentry policy".  We recommend that our guests bring the items they will need with them and a light sweater or jacket as evenings can get cooler.

Can I visit the museum and go to a Pavilion Stage concert at the same time? 
Yes, you can visit the museum and attend a Pavilion Stage concert on the same day. Due to popular demand, museum visitation during a Pavilion Stage concert day is high. The last entry to The Museum is sold 1 hour before concert start time on typical concert days. The Museum at Bethel Woods is an immersive, highly interactive experience and we suggest that you plan at least two hours for your visit through the main exhibit gallery.

Can I take pictures inside The Museum at Bethel Woods?
Photography, videography, and sound recording are not allowed inside The Museum exhibit areas. The Museum Shop offers a variety of souvenirs, and photos are allowed outside the galleries, at the Monument and of the festival field.

Where and how can I purchase tickets to shows at Bethel Woods?
Tickets are available at the Bethel Woods Box Office, Ticketmaster or by phone 1.800.745.3000. General admission parking is free, and Premium Parking is available for $25 when you purchase your ticket.

Are there any discounts for children at Pavilion Stage concerts?
Children under 2 are allowed free on the lawn.

Where can I pick up tickets before the Pavilion Stage performance?
Tickets can be picked up at the Will Call window at the Box Office on Hurd Road. Concert will call tickets can only be picked up when gates open on the day of show, Museum will call tickets can be picked up any time during normal business hours prior to your visit. Remember to bring your photo ID and the credit card you used for the ticket purchase.

How can I find out when tickets will go on sale for a particular performance?
By joining the Bethel Woods eClub you will be notified in advance about our season calendar of events.  Click here to join eClub. Visit us on Facebook, Twitter, or sign up for concert alerts on your mobile phone by texting CONCERT to 38714.

Back to Top

What is a Season Lawn Pass?
For just $369 guarantee your place on the lawn all summer with the Season Lawn Pass, valid for general admission for the Lawn for ALL 2010 Pavilion concerts including "Pavilion Only" and SOLD OUT shows. New for this season, your Lawn Pass also includes a free lawn chair rental at each concert. The Lawn Pass is a great value, saving over $100 in per event service charges, and it is transferable, so you can share it with friends, family or co-workers (Valid for one admission per event only).

Can I refund or exchange my tickets?
All ticket sales are final. There are no refunds or exchanges. 

Can tickets be reprinted if I have lost or misplaced them?
Yes. Contact customer service via your Ticketmaster account or call 1-800-653-8000.

How do I become a Bethel Woods Member for Business Partner, what are the benefits?
As a not-for-profit, your contribution supports Bethel Woods' mission to enrich, promote and improve the quality of life in our community through culture, education, history and the arts. By becoming a Member, you will receive exclusive benefits and privileges to honor your support and enhance your experience, including advance notice of performances and exclusive pre-sales, among others.

The Business Partners program assists regional businesses in promoting their product or services directly to our audience. Through inclusion in the Business Partners Directory, businesses are promoted to concert, Museum, and Harvest Festival patrons throughout the year - with enhanced promotion during a select main-stage performance. For more information visit the Support page.

I would like to bring a group to the museum and for a concert: Do you have a group sales department?
We invite you to bring your group of 20 or more to experience the power of live performance or to visit The Museum at Bethel Woods. Please contact Jodi Kane, Group Sales Manager at 845.295.2521 or groups@bethelwoodscenter.org.

Are student groups welcome during the school year?
The Museum's Education department offers programs aligned with the NY State curriculum which help students make the connection between the museum content and their lives today. For more information contact, Margaret Hughes, Education Manager at education@bethelwoodscenter.org or 845.583.2097.

How does my not-for-profit organization request donated tickets for fundraising?
If you're a not-for-profit organization holding an event, Bethel Woods can provide tickets to aid in your fundraising and awareness. Donation requests must be submitted in writing on official organization letterhead to donations@BethelWoodsCenter.org or faxed to ATTN: DONATIONS: 845.295.2444.  Please visit our donations page for more information.

Back to Top

Where do I park for a Pavilion or Event Gallery performances?
For General Parking, our parking staff will direct you to the appropriate general lots. For Museum or Event Gallery performances parking is in the main lot across from the Museum. For Pavilion Stage performances, Bethel Woods Members must have their official pass displayed in the windshield so that the parking staff may guide you to the appropriate lot.

How much does parking cost?
Secure, well lit parking is available at Bethel Woods. There is no charge for general admission parking. Premium Parking is available in advance, for $25 per car when you purchase your concert ticket online, by phone or at the Bethel Woods Box Office. Premium Parking offers reserved parking in Lot D, close to the Hurd Road crosswalk.

Are there pay phones?
No. In an emergency situation, a courtesy phone is available in the security office at Festival Plaza.

Is there an ATM machine inside the venue?
Yes. Four ATM’s are located on site: outside the Box Office, at the Market Shed "Peace Pub" just inside the main gates, at walkway intersection across from Lawn Chair rental depot and inside the lower Festival Plaza concessions area. Credit cards and Mastercard or Visa debit cards are also accepted at all permanent concession buildings.

Is there a lost and found and where is it located?
Yes. For lost and found, call Security at (845) 583-2072 or email bpacsecurity@BethelWoodsCenter.org

Back to Top