A Message From Our CEO, Eric Frances
Due to the ongoing COVID-19 pandemic, Bethel Woods Center for the Arts has announced the cancellation of the 2020 pavilion concert season. Please watch this video for a statement from our CEO.
Interested in getting involved at Bethel Woods? Attend our Virtual Volunteer Open House on February 10 to learn how!
Inspiring, educating and empowering through the arts and humanities.
Last Updated: September 2, 2020 at 10:21 AM
Due to the ongoing COVID-19 pandemic, Bethel Woods Center for the Arts has announced the cancellation of the 2020 pavilion concert season. Please watch this video for a statement from our CEO.
Now in its 22nd year, the Bethel Woods Harvest Festival is one of our most important events. It connects our community to local farmers, artisans, and vendors, and allows everyone a chance to welcome the autumn season at our historic site. Come out and shop local at one or more Harvest Festival days at Bethel Woods this fall.
To reduce crowding and congestion, and to keep your visit as brief as possible, we have made the following changes to Harvest Festival Programming:
Learn more and plan your visit here.
Our mission to inspire, educate and empower will remain strong through this crisis. Our flower-growing project, Growing Hope, has brought 2,500 kits to the community and is helping students stay creative and connected during the COVID-19 outbreak. All participants are invited back to the historic site later in the year for a planting of a peace garden on the historic festival field.
We created our At Home page - with art projects, videos from our teaching artists, and more ways to stay creative and connected during these times of uncertainty. Share with us what you've made on social by using #BWatHome
Please continue to check Ticketmaster’s Event Status Page and note that any changes in event schedules are being communicated directly to ticket holders via email as new details are made available. If you have any questions or concerns, please click here to find more information or reach out to Ticketmater’s Fan Support for assistance.
Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced. Emails will be sent to ticket holders notifying them of their options. If you have tickets to a show that is postponed, you will be able to select your refund option once the new date is announced. If 60 days has passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time. There will only be one refund window offered per show. If the refund window is activated after 60 days, there will not be another window once the new date is set.
Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced. Emails will be sent to ticket holders notifying them of their options. If you have tickets to a show that is postponed, you will be able to select your refund option once the new date is announced.
No action is required. Tickets purchased via Ticketmaster will be automatically refunded for the ticket price plus applicable service charges. The cost of UPS shipping and merchandise will not be refunded. Due to the unprecedented volume of cancelations, please note that you should expect to receive a refund in as soon as 30 days. All other purchasers should contact their original point of purchase for a full refund.
If you would like to donate the cost of your ticket(s) to support access to education programs and ongoing preservation efforts at Bethel Woods Center for the Arts as a tax-deductible contribution, you can do so immediately by visiting the page of your cancelled event.
If you receive an email that your event has been cancelled or given a new rescheduled date, you will have 30 days to choose which option is best for you.
If 60 days has passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time. There will only be one refund window offered per show. If the refund window is activated after 60 days, there will not be another window once the new date is set.
Refund options will be shared directly with ticket holders via email if a show has been cancelled or new dates for a rescheduled show have been given. Those who had tickets to a rescheduled show (with a new date announced) in March or April will receive an email directly with their specific options starting May 1st and will have 30 days to make a selection.
If any shows cancel or get rescheduled with a new date after May 1st, fans will be notified directly via email with their specific options and will have 30 days from when they receive their email to make a selection. If your show was cancelled before May 1, your refund is already in process.
Refunds will be issued for the ticket price plus applicable service charges. The cost of UPS shipping and merchandise will not be refunded.
If your show is being rescheduled, you will be able to select your refund option once the new date is announced. If a new date is not announced within 60 days, we will open the refund window at that point. Please continue to check Ticketmaster’s Event Status Page and note that any changes in event schedules are being communicated directly to ticket holders via email as new details are made available.
Refund options are only available for cancelled shows or if your show has been rescheduled to a new date that you can no longer attend. If you have any questions about the status of your event, please continue to check Ticketmaster’s Event Status Page and note that any changes in event schedules are being communicated directly to ticket holders via email as new details are made available.
First, be sure your show has officially been cancelled or rescheduled with a new date by checking Ticketmaster’s Event Status Page. If it is listed as cancelled or rescheduled with a new date on the site and you did not receive an email, please reach out to your point of purchase.
You will need to reach out to your original point of purchase for your ticket options.
You should expect to receive your refund in as soon as 30 days.
Refunds will be issued for the ticket price plus applicable service charges. The cost of UPS shipping and merchandise will not be refunded.
If you buy tickets after the rescheduled date has been announced, they will not be eligible for a refund offer.
If you purchased tickets to a show at the Box Office that has been cancelled or rescheduled with a new date , you will have the ability receive your refund in person 30 days from when the box office reopens. For the latest Box Office information, please check back here or call 845-583-2000 to confirm hours of operation.
If you choose to keep your tickets to a rescheduled show with a new date, your upgrade or add-on will be honored. Should you select any of the above refund options for a cancelled or rescheduled show, the cost of your upgrade will be fully refunded to your original payment method.
Given that Lawn Pass is designed to provide you with access to amazing concerts for the entire 2020 season, it is excluded from individual refund offers. Your Lawn Pass will be honored for all eligible shows in 2020. We are continuing to monitor the situation closely and will email you directly regarding any changes.
If a show within your Megaticket package has been canceled, you will be automatically refunded for that portion of the Megaticket.
Stringent protocols have been put into place throughout our offices and buildings to fight the spread of viruses. These include adding additional alcohol-based hand sanitizer stations, in both public and non-public areas; increased frequency in cleaning and disinfecting of high traffic areas of all buildings, offices, public spaces, etc.; increased signage outlining advisable precautions (e.g., handwashing); ensuring soap and paper product are stocked in restrooms; suspended non-essential company travel; and advising staff who are experiencing symptoms or may have come in contact with the virus to immediately seek medical attention and stay home.
The Center for Disease Control and Prevention has a wealth of information available about the latest on the coronavirus. Visit cdc.gov/COVID19.