Mobile Ticketing Guide

We are now using Mobile Ticketing only.

• Can I still enter my event with a screenshot of my ticket?

  No. Your barcode includes leading-edge technology with fraud and counterfeit protection, so you won’t be able to use screenshots or printouts. When you arrive at your event, use the Ticketmaster app or mobile website to locate your tickets. Your phone’s your ticket, which you’ll show to the ticket scanner, get your phone scanned – and you’re in!

• Can I still print my tickets at home?

  No. Printouts and screenshots will not be accepted at entry. These tickets are powered by a new and unique barcode that automatically refreshes every 15 seconds so it cannot be stolen or copied, keeping your tickets safe and secure. Your phone’s your ticket, which you’ll show to the ticket scanner, get your phone scanned – and you’re in!

• How do Safetix work?

  Your barcode includes leading-edge technology with fraud and counterfeit protection, so you won’t be able to use screenshots or printouts. When you arrive at your event, use the Ticketmaster app or mobile website to locate your tickets. Your phone is your ticket, which you’ll show to the ticket scanner, get your phone scanned – and you’re in!

• How to access tickets via My Bethel Woods Account (Account Manager)

  Steps:

  1.    Go to am.ticketmaster.com/bethel on your mobile devices browser and log into your Bethel Woods account

  2.    Go to My Events and select your order to view your tickets

  3.    Add all tickets to your apple or android wallet

  4.    At entry, open your apple or android wallet to get your tickets scanned in!

• How to access tickets via Ticketmaster Account

  1.    Download the Ticketmaster App from the app store or Google Play

  2.    Sign in to you Ticketmaster account, then tap on My Events to locate your order

  3.    Tap your order to view your tickets. At entry show your phone to get scanned, and you’re in!

  4.    For even faster entry, add your ticket to your phone’s digital wallet. You’ll breeze through entry with a quick tap and go at the gate.

  *Important Tip: Screenshots, PDFs, and print-outs are not valid for entry. Add your ticket to your phone’s wallet and they’re always ready, event when WiFi is slow or cell service is limited.

• I’m worried about my battery or cell service; what do I do?

  If either is an issue, this ticket has you covered. Save your ticket to your apple or android wallet to access it even with limited or no cell service.

• Mobile Ticketing Guide

  Whether you're using Account Manager or Ticketmaster, get step-by-step instructions on how to seamlessly access your tickets here.

• What is SafeTix?

  With SafeTix, your phone is your ticket! SafeTix are encrypted mobile tickets designed to provide the best possible entry experience and eliminate fraudulent tickets. These tickets are powered by a new rotating barcode that refreshes every 15 sections so it cannot be stolen or copied, keeping your tickets safe and secure. Follow these simple steps to access your tickets through either your Ticketmaster account, or your Bethel Woods account.

• Why do you have SafeTix?

  We believe every fan deserves access to tickets they can trust at every step. One of the best moments of attending live events is the excitement that builds when you get to the venue. No fan should ever experience being turned away due to a fake or counterfeit ticket. We’re proud to power these moments and will continue to build, enhance, and deliver the safest way to attend your favorite events.