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Season Lawn Pass FAQ

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What do I get with my Lawn Pass?

You will receive a custom-made laminate that includes your name preprinted on it and a lanyard for easy visibility when you arrive at Bethel Woods. You will receive a proof of purchase confirmation when purchased on-line. It is only your proof of purchase, and is not valid for event admission.

When will I receive my Lawn Pass?

If you purchase on-line, by phone, or in person at the box office your lawn pass will be shipped via USPS mail at a later date. 

How much does it cost?

$519.00 while supplies last. 

Does the Lawn Pass reserve my place on the lawn?

Yes. The Lawn Pass will guarantee your admittance to the lawn, but does not guarantee an exact location. The lawn is general admission seating only. There is room for up to 10,500 concert fans. 

Does the lawn pass include a lawn chair rental?

Yes. The backside of your lawn pass includes a barcode for a lawn chair rental. Just stop by the lawn chair rental booth located at the top of the lawn to redeem your lawn chair. It is valid for one (1) lawn chair rental per event. Please do your part and be kind, and return your chair to the booth prior to exiting the venue. 

Does the Lawn Pass get me into sold-out events?

Yes. As an added benefit of being a Lawn Pass holder, you will not have to worry about being shut out on sold-out shows.

Can I use it more than once per event?

No. Your Lawn Pass will only work once at the main gates. It has a unique bar code that is recognized and registered once you enter the venue.

Will I be able to exit the venue and return during the concert or event?

No, re-entry is not permitted at pavilion concerts. If the re-entry policy is changed during special events or festivals, guest services will assist with your re-entry.

Does the Lawn Pass get me reserved parking, early entry through Member-only gate or TD Bank VIP Area access?

No. There is no parking charge upon entering the lots at Bethel Woods. If you are interested in premium-reserved parking, early entry through Member-only gate and access to the TD Bank VIP Area you should consider becoming a Bethel Woods Member. Contact the Membership Department at (845) 295-2501 for more info on Membership packages.

Can I go backstage with my Lawn Pass?

No. The backstage area is a professional environment for working staff, management and performers only.

I lost my pass and need a replacement. What should I do?

The Lawn Pass can be replaced one time if lost or stolen for a $25.00 processing fee. To receive your replacement, call the box office at (845) 583-2060.

Who can I contact if I have any questions or concerns about using my Lawn Pass?

Email us at [email protected] or call (845) 583-2050.

Can I return or exchange my Lawn Pass?

All sales are final; no refunds or exchanges

I was unable to attend a scheduled event; can I get a partial refund.

There are no refunds or exchanges for unattended events or unlikely cancellation of an artist performance.

Is my Lawn Pass transferable?

We look forward to seeing you at every show. However, if you can't make it, feel free to "pass" your Season Lawn Pass to a friend or family member. Remember, it can only be used once per event.

Is my Lawn Pass valid at a Pavilion-only concert?

Yes. Special pavilion-only concerts may be scheduled during the 2018 season. Your Lawn Pass is valid for admission to sit on the lawn at pavilion-only concerts. Occasionally lawn pass holders MAY be invited into the reserved seating area for these concerts.  This is not guaranteed and is contingent upon available inventory and is based solely on the discretion of the Artist. 

Can I upgrade to reserved seating during a performance?

Yes, when available. If you are interested in moving to a reserved seat while you are at a show, please visit the box office or lawn chair booth. You will receive a credit towards the price of the selected reserved seat. Reserved seat upgrades day of show only and based on availability.

When can I start using the 2018 Lawn Pass?

Your Season Lawn Pass will activate at the first publicly scheduled Pavilion concert in the 2018 summer season at Bethel Woods. Check our website and watch your email for upcoming announcements.

Does the 2018 Lawn Pass expire?

Yes. The Lawn Pass will effectively expire after the last publicly scheduled pavilion concert of the 2018 season at Bethel Woods Center for the Arts.