Employment Opportunities at Bethel Woods

Job Purpose:
To provide office support, following procedures, quality standards, needs and applicable local, state and federal regulations while under the supervision of the Senior Manager of Ticketing. Assists with managing a box office operation for a large activity center or performing arts Center.

Special Duties/Tasks:
Staffing: Scheduling

• Training and continual motivation.
• Payroll reporting of time and punches.
• Obtaining as much customer data as possible without hindering speed of service.
• Overtime and cost minimization.
• Perform exit interviews of box office staff to assist in season evaluation.
• Manage museum lobby during off season, including routine checks of exhibit, and guest book.
• Proper maintenance of ATM machines, including reports and reconciliation.
• Maintain the Box office environment as a respectful, enthusiastic, positive and friendly workplace.

Sells and/or supervises the sale of tickets:

• Accounts for all ticket sales in accordance with rules and regulations, utilizing sound accounting practices.
• Responsible for customer relations at the ticket windows and over the telephone. Maintains good public relation with patrons.
• Assist Director of Ticketing with the annual archiving of Archtics Database. 
• Create, maintain and troubleshoot all events on Access Manager to ensure ticket scanning operation runs efficiently.
• Obtaining as much customer data as possible without hindering speed of service.

Group Sales:

• Actively pursues new business for the Museum and identifies opportunities to acquire new leads, to include making cold calls, attending                   events, and delivering effective presentations to large and small groups.
• Establishes and maintains trust and rapport with clients through appropriate coordination of new and existing accounts to ensure repeat business.
• Serves as the primary point-of-contact for existing customers and coordinates with internal and/or external constituencies to obtain price estimates, generate contracts, book visits, resolve complaints, or perform other similar duties.
• Ensures customer satisfaction by analyzing complaints, concerns, and suggestions.
• Compiles reports regarding sales activities and monitors progress toward established visitation goals.
• Identifies opportunities to enhance programs and offerings.
• Assists with the development of sales plans, policies and procedures; assists with efforts to market and promote services, programs, and offerings.

Performs miscellaneous job-related duties as assigned.

Special Requirements:

• Computer skills are a must, with knowledge of MS Outlook, MS Word, MS Excel and MS Powerpoint.
• Associates degree in accounting, business or related field.
• 2-3 years of experience in accounting procedures. (Preferred)
• Good human relations skills.
• Willingness to work irregular and flexible hours.
• Ability to handle stressful situations and a fast paced environment.
• Ability to follow written and oral instructions.
• Detail oriented with very strong follow-up skills.
• Good organizational skills with ability to handle multiple tasks.
• High energy, resilience, adaptability, and a passion for excellence.

To apply, please send a cover letter and resume to hr@bethelwoodscenter.org with “Box Office/Group Sales Manager: [Your Name]” as the subject.

Job Summary: The Event Manager (“EM”) is responsible for all phases of a catering function held at Bethel Woods.  As the primary interface with external clients, the Bethel Woods venue staff, and Spectra’s culinary team, the EM will be the point person charged with ensuring an organized event is executed with the highest quality of service.

The EM will:

• meet with prospective clients to sell catering and other services and attend to their requests and needs throughout the process
• develop an overall event plan, timeline and budget
• design menus with Spectra’s culinary staff and administer client tastings
• oversee all logistics of the event
• provide support and assistance with catering/event activities leading up to and on the day of the function
• Report on the outcome of the event, working with all parties involved to address future issues and refinement of processes
• Seek client input post event to monitor satisfaction and identify areas of improvement
• Report on budgets and costs to deliver profitable outcomes of each event

Essential Job Functions:

• Interacts with clients and venue personnel to ensure complete satisfaction with catered events.
• Planning, scheduling, and managing the logistics of the entire event (catering, entertainment, staffing, rental companies, floral, etc.)
• Compiles and processes client’s date, logs, issues work orders and contracts.
• Monitors bookings and changes.  Communicates updates to appropriate venue staff.
• Coordinates set-up and menus for catered functions.
• Maintains costing, pricing sheets for all menus, services and facility charges and updates as needed.
• Prepares and distributes Banquet Event Orders to all departments.
• Processes and coordinates client’s requests and special needs.
• Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
• Prepares required reports accurately and submits them on time, follows up with department heads to insure that their reporting is completed within the same guidelines.

• Ensures total compliance with all alcohol service policies.   Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies.  Reports any alcohol service or compliance issues to Ovations management immediately. 
• Provides on-going direction, supervision and mentoring to hourly event staff.  Monitor product quality and ensure high level of guest service.

Knowledge, Skills and Abilities:

• Good verbal and written communication skills.
• Ability to work in fast paced environment, adjust plans with short notice and remain gracious during stressful situations. 
• Familiar with inventory cost control and menu planning.
• Valid Food Handler’s certificate if required by state and/or county of venue.
• Valid Alcohol Service Permit if required by state and/or county of venue.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
• Working knowledge of Point of Sale and timekeeping systems.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.

Education and Experience:

• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Nationally recognized, advanced food service sanitation training course certification.

To apply, please send a resume and cover letter to HR@BethelWoodsCenter.org with the subject line "Event Manager: [Your Name]"

Bethel Woods Staff are responsible for maintaining a clean and safe environment for all Bethel Woods guests, staff, and volunteers. We are seeking friendly individuals with strong attention to detail. We welcome candidates who have solid organizational skills, a reliable work ethic and customer service skills.

Bethel Woods Box Office and Welcome Desk staff are responsible for:

- effectively using and understanding our point of sales system

- being accountable for cash taken in and making sure the bank is always balanced

- being an ambassador for Bethel Woods and all it has to offer when interacting with guests

- providing assistance and guidance to guests; informing guests of Bethel Woods; policies and procedures, and reporting misconduct; and respond promptly to requests.

Minimum Qualifications:

- Ability to interact and communicate effectively with guests.

- Ability to interact with the public in a direct and professional manner.

- Ability to perform the essential functions of the position with or without reasonable accommodation.

- Ability to work accurately with attention to detail in crowded environments.

- Ability to continuously stand or walk.

Quality Standards:
Quality is meeting and/or exceeding our customers and Bethel Woods Center for the Arts expectations and high standards for service. Bethel Woods Staff:

- Always come to work and are on time.

- Have a neat and professional appearance.

- Have a friendly and courteous demeanor.

- Have strong communication skills.

- Understand and successfully execute the job duties.

- Are capable of handling typical issues and problems professionally.

To apply, please email a resume to hr@bethelwoodscenter.org with “Box Office Staff: [Your Name]” as the subject:If selected to join us, all Bethel Woods Center for the Arts Seasonal Employees hired by Bethel Woods will be subject to a drug test and an extensive background check. 

The Bethel Woods Museum Store at the Bethel Woods Center for the Arts, the site of the 1969 Woodstock Music Festival is looking for energetic, outgoing people to join our summer concert retail sales team. This is a perfect job for returning College Students and Teachers on Summer Break.  This position is on concert days only. 

Requirements of the job include:

• Inventory control of band merchandise before and after concerts.
• The ability to work late hours. A typical concert day is from 1 pm to 1 am. Meals are provided.
• Effective communication with customers, coworkers, and managers.
• Comfortable handling all register transactions.

The top applicants will have the following qualifications:

• Ability to stay calm in a fast paced environment.
• Strong customer service skills.
• Ability to perform physically demanding tasks such as lifting and standing for extended periods.
• Consistent attendance and punctuality.
• Flexibility in scheduling.
• Previous retail experience preferred.
• Highly organized.

All applicants must live in the area during the summer season and provide their own transportation. Please respond to the ad with why you would be a good fit to join our team. There is an opportunity for advancement to Museum Store Associate for qualified applicants.

Please submit resume with recommendations to lance@skyretailpartners.com.

Bethel Woods Center for the Arts is looking to continue expanding and enriching its program offerings through collaborations with local professional artists. Please consider joining us in achieving our mission “to inspire, educate and empower through the arts and humanities.”

If you are a professional artist, musician, writer, actor, director, dancer (or other) from the Catskill or Hudson Valley region that has experience teaching and wishes to take an active role in shaping and inspiring the creative capital of tomorrow, you are exactly what Bethel Woods is looking for!

We are striving to expand our roster of teaching artists from the community to engage in project-specific programming for learners of all ages. If you are interested in becoming a resource and possible collaborator for future programs, please follow the instructions below. Opportunities will be part-time, project-based, and compensated with stipends.

How to apply to be a Teaching Artist for Bethel Woods Center for the Arts:
Please assemble the following materials in an electronic format and send them to education@bethelwoodscenter.org with “Teaching Artist: [Your Name]” as the subject:

• A cover letter that introduces and details your interest in joining us as a teaching artist
• A resume demonstrating experience as both an artist and a teacher
• A statement of your teaching philosophy
• A digital portfolio and/or a link to your professional website that demonstrates your work in your chosen medium 
• Sample lesson plan (approximately 45-minutes – 1.5 hours) that demonstrates your approach to teaching your chosen medium. This should include: age range for intended participants, necessary supplies, goals/outcomes of the proposed lesson, a detailed, step-by-step process that demonstrates an aspect of your chosen art form and ties back to the goals/outcomes your lesson aims to achieve, and follow up questions for discussion/reflection that relate to the lesson and its themes
• Three professional references with complete contact information (phone, email, mailing address)
• Please be sure your materials include all of your contact information (phone(s), email, mailing address)
   

Teaching Artist applicants will be reviewed and contacted with an invitation to interview if it is determined that they are a good fit for our programs, their development, and their implementation. Please, no phone calls.

Job Purpose:

To assist AP, Senior Accountant, and Accounting Manager while gaining accounting knowledge. Daily work will include preparation of daily cash transactions, small research projects as needed, assistance with event reporting, gathering of audit selections and assistance with general ledger maintenance.

Duration: Summer 2019: 12 weeks, full-time (40 hours/week)

Requirements:

• Must be a recent graduate or actively working towards Bachelor’s or Master’s in Accounting
• Completion of introductory accounting courses and a basic understanding of accounting and financial principles

How to apply:

Email the following materials to hr@bethelwoodscenter.org with “Accounting Internship: [Your Name]” as the subject:

• A cover letter that introduces and details your interest in joining us as an intern
• A resume
• Contact information (phone, email) for three references and your relationship to them

Job Purpose:

High School interns will support Bethel Woods Center for the Arts Museum Education and Creative Programs and Bethel Woods Center for the Arts Teaching Artists. Interns for this period will assist with the Studio at the Woods art-making program, dates and times will vary. Responsibilities include but are not limited to: helping parents sign in/out, running the welcome activity, setup and breakdown of meals, in-class support for your assigned Teaching Artist, participating in the end of day reflection, participating in the care of the Conservatory art spaces, and overall programmatic support to help attendees be inspired and have fun!

Special Requirements:

• The ideal candidate will possess a self-motivated, hardworking, and team-player attitude.
• Strong interpersonal skills including the ability to communicate verbally and in writing
• Desire to interact with children between the ages of 0 to 13 years old
• Flexibility is required to assist with scheduling. All interns must commit to staying for the duration of the Studio at the Woods program (weekend days, possibly weeknights depending on availability). This includes the culminating celebration day and program reflection day at the end of the program.
• Reliable transportation

How to apply:

Email the following materials to hr@bethelwoodscenter.org with “High School Internship: [Your Name]” as the subject:

• A cover letter that introduces and details your interest in joining us as a high school intern
• A resume
• Contact information (phone, email) for three references and your relationship to them
• A statement based on the following prompt: Museum Education and Creative Program department at Bethel Woods Center for the Arts is about fun, creative expression and our mission is to inspire, educate and empower individuals through the arts and humanities. Please share how you would support this mission as an intern. 

Please be sure your materials above include the following information:

• Applicant name, phone, email, mailing address
• Parent/guardian name, phone, email

All high school intern applications are accepted no later than two weeks prior to the start of every program. Late submissions will be reviewed for future programming opportunities.

If selected to join us, all interns hired by Bethel Woods Center for the Arts will be subject to a drug test and a background check.

Bethel Woods Center for the Arts is currently seeking an intern for its Museum Education and Creative Programs (MECP) department for the 2019 summer term. Interns will provide support for Bethel Woods’ Museum Education and Creative Programs team with primary responsibilities in the research, development, and execution of a Museum Ambassador program. Museum Ambassadors will be the public-facing staff to welcome our summer camp and school field trips and the public.

Students with an interest in pursuing a career in museum education, art and music education, non-profit art administration, creative project management, and the arts should apply.

Requirements:

The ideal candidate will possess a collaborative approach to working across departments and be open-minded and adaptable. In addition, we seek the following skills and experience:

• Experience working with youth, lifelong learners, a public audience with an interest in public programming, accessibility, and community engagement.
• Strong written and verbal communication skills
• Flexible work schedule and reliable transportation (some evening and weekends required as aligned with the Museum schedule)
• Applicants should be college students or recent graduates.

To apply please submit a cover letter to hr@bethelwoodscenter.org that introduces and details your interest in joining as an intern, a resume, and contact information for three references and your relationship to them.

Job Purpose: The Production Intern will assist the Senior Director of Production and the Production Manager with the artists’ transport and operations for events and performances at Bethel Woods. These events will be located at various performance spaces throughout the venue property. The Production Intern will assist with the setup and break down of events as assigned. The Production Intern will be working directly with Artists and Artists’ Management for the majority of their shifts. Attention to etiquette, good behavior and professionalism must be maintained at all times.

The Production Intern will be responsible for:

• Transportation of artist touring personnel to and from the venue to various locations and the procurement of supplies for both touring and venue personnel.
• Reporting to Artist’s Management for show-related tasks and needs.
• Assist with the physical setup of events, Artists spaces and the associated logistics.
• Maintain readiness of production equipment and performance spaces.
• Answering phones, filing event and operational paperwork, payroll, and operational expenditure tracking, copying, maintaining up to date show files and other duties as needed.
• Perform other duties and responsibilities as needed.

Duration: Summer 2019: 12 weeks, full-time (40 hours/week)

Requirements:

• Knowledge of operational characteristics of events.
• Self-motivated with excellent interpersonal and communications skills and the ability to complete multiple tasks in a fast-paced, high-pressure environment.
• Must be available to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed.
• Must have a perfect driving record, valid NYS driver’s license, and valid automobile insurance.
• Ability to climb stairs and lift 50 lbs, unaided.

How to apply:

Email the following materials to hr@bethelwoodscenter.org with “Production Internship: [Your Name]” as the subject:

• A cover letter that introduces and details your interest in joining us as an intern
• A resume
• Contact information (phone, email) for three references and your relationship to them

The Concessions Cashier is responsible for greeting guests in a pleasant manner while filling food and beverage orders. The Attendant will operate the Point of Sale system/cash register and collect money for purchased food and beverage items. The Concessions Attendant must maintain excellent attendance and be available to work events as scheduled per business need.

Essential Job Functions:

• Responsible for greeting guests and taking orders for food and beverage products.
• Responsible for accurately ringing up guest orders on register.
• Responsible for preparing simple foods and beverages utilizing the company recipes and portion standards. Maintain the highest quality standards and portion consistency.
• Responsible for accepting payment from guests and making change as necessary.
• Responsible for keeping the work area and surroundings clean using sanitation standards.
• Responsible for memorizing the product menu available at each concession location.
• Assist in clean up and break down of the concession area at the end of the event.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Additional duties as assigned by your immediate supervisor and/or Spectra management staff for the successful outcome of an event or customer service situation.

Knowledge, Skills and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

To begin the process interested applicants, should submit a completed application to sarah.shirdon@spectraxp.com  or via mail to:

Spectra Food Services
P.O. Box 223

Bethel, NY 12720

The Catering Server is the person guests see when attending one of our more upscale events, working in our VIP section or working in our In-seat section at concerts. The Catering Server must maintain excellent attendance and be available to work events as scheduled per business need.

Essential Job Functions:

• The Server is responsible for serving guests in the venue dining areas at catering/in-seat/suite areas.
• Wait staff must be personable and able to work in an ever-changing fast-paced environment.
• The employee must maintain excellent attendance and be available to work events as scheduled per business need.
• Responsible for serving meals to guests or replenishing food to the buffet line/suite.
• Responsible for serving beverages to guests including alcoholic beverages, if over 18, Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for refilling salt, pepper, sugar, cream, condiments, and napkins. * Responsible for replacing tableware and linens as necessary.
• Responsible setting up banquet functions including linens, dishware, glassware, and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Additional duties as assigned by your immediate supervisor and/or management staff for the successful outcome of an event or customer service situation.

Knowledge, Skills, and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.

To begin the process interested applicants, should submit a completed application to sarah.shirdon@spectraxp.com or via mail to:

Spectra Food Services
P.O. Box 223

Bethel, NY 12720

The Concession Cook is responsible for preparing concession menu items utilizing cooking equipment in a fast-paced environment. The Concession Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste, and sanitation are additional areas that the Concession Cook must be aware of while operating in the concession stand. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Essential Job Functions:

• Responsible for cooking and packaging food product which is prepared to order or kept warm until sold.
• Receives verbal orders from the front counter staff for food product requirements for guest orders.
• Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests.
• Responsible for portion control and serving temperatures of all products served in the concession stand.
• Responsible for cleaning, stocking, and restocking of workstations and displays.
• Responsible for operating large-volume cooking equipment such as grills, deep-fat fryers, and ovens.
• Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at end of shift. The Concession Cook must be checked out before ending the shift by the Floor Supervisor to ensure the concession stand meets cleanliness standards.
• Maintains sanitation, health and safety standards in work areas.
• Responsible for the maintenance of equipment such as the cleaning and changing of oil in fryers.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Knowledge, Skills, and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.

To begin the process interested applicants, should submit a completed application to sarah.shirdon@spectraxp.com  or via mail to:

Spectra Food Services
P.O. Box 223

Bethel, NY 12720

The Concessions Runner is responsible for greeting guests in a pleasant manner while filling food and beverage orders. The Concessions Runner must maintain excellent attendance and be available to work events as scheduled per business need.

Essential Job Functions:

• Responsible for greeting guests and taking orders for food and beverage products.
• Responsible for preparing simple foods and beverages utilizing the company recipes and portion standards. Maintain the highest quality standards and portion consistency.
• Responsible for keeping the work area and surroundings clean using sanitation standards.
• Responsible for memorizing the product menu available at each concession location.
• Assist in clean up and break down of the concession area at the end of the event.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Additional duties as assigned by your immediate supervisor and/or Spectra management staff for the successful outcome of an event or customer service situation.

Knowledge, Skills, and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.

If under 18, must possess valid working papers.

To begin the process interested applicants, should submit a completed application to sarah.shirdon@spectraxp.com or via mail to:

Spectra Food Services
P.O. Box 223

Bethel, NY 12720

The Kitchen Cook is responsible for preparing foods to be served to guests throughout the venue. The Kitchen Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Kitchen Cook must maintain excellent attendance and be available to work events as scheduled per business need.

Essential Job Functions:

• Responsible for providing high quality, fresh food products in a timely manner for delivery to guests.
• Prepares hot and cold foods following company recipes and portioning requirements.
• Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product.
• Responsible for reporting any maintenance required for kitchen equipment.
• Maintains sanitation, health and safety standards in work areas.
• Responsible for observing and testing foods to ensure proper cooking.
• Responsible for portioning, arranging and garnishing food plates for delivery to guests.
• Responsible for consulting with Executive Chef, Sous Chef or Kitchen Supervisor to plan menus and estimate expected food consumption.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Knowledge, Skills, and Abilities:

• Able to operate standard kitchen equipment to including the broiler, steamer, convection oven, mixer, meat slicer, and chef knife.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.

To begin the process interested applicants, should submit a completed application to sarah.shirdon@spectraxp.com or via mail to:

Spectra Food Services
P.O. Box 223

Bethel, NY 12720

The Warehouse Worker is responsible for loading, unloading tracking and storing goods in a busy warehouse setting. The Warehouse Worker will be responsible for the accurate and timely delivery of food, beverage and paper stock throughout the venue, conducting inventory counts and maintaining the warehouse including sweeping, mopping, organizing storage areas and tracking product. Warehouse workers will also be required to work in other F&B areas when needed. Warehouse workers must maintain excellent attendance and be available to work events as scheduled per business need.

Essential Job Functions:

• Responsible for distributing and safeguarding all concession equipment. Ensures all equipment is maintained and working properly.
• Assists Warehouse Supervisor and Concessions Manager in inventory control and physical monthly inventories.
• Responsible for setting up and stocking all stands, bars, and portable locations. Attention to detail including company standards of inventory control, sanitation, presentation, and quality is required at all times.
• Ensure the cleanliness of all concession stands by removing all trash and recyclables.
• Responsible for rotating food products during the stocking process to ensure the freshest products are being served to guests.
• Responsible for the upkeep of the warehouse including sweeping, mopping, organizing storage areas and cleaning commissary dishes.
• Required to be familiar with all food, beverage, and paper product supplies at the facility.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Knowledge, Skills, and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.

To begin the process interested applicants, should submit a completed application to sarah.shirdon@spectraxp.com or via mail to:

Spectra Food Services
P.O. Box 223

Bethel, NY 12720