Employment Opportunities at Bethel Woods

Do you love music, the arts and a vibrant community?  Bethel Woods Center for the Arts is seeking an Associate Membership Manager to join its development team.  Experience in customer service and ticketing preferred.

The Associate Membership Manager will work closely with the Bethel Woods Membership Manager, the Development Team and the Box Office to oversee and grow the Bethel Woods Membership and Box Suite Program. 

The Associate Membership Manager will be responsible for daily data entry of memberships, providing excellent customer service via phone, email and in person, and assisting with administrative functions related to membership and box suite sales.

Membership Program

• Process membership and box suite sales, renewals, upgrades and reports
• Provide customer service to members and other constituents, ensuring fulfillment of member benefits
• Help create strategies to increase Membership through marketing, evaluation of current trends, and personal solicitations

• In consultation with management, make recommendations for Program changes and growth
• Obtain (survey) and track feedback and report on Member perception/satisfaction
• Identify opportunities for workflow improvement and implement recommendations for solutions

Ticketing

• Process Member ticket requests and other transactions by phone, email, or in person
• Assist customers in navigating their online accounts and transactions

• Reconcile ticket needs/inventory with box office
• Proactively recommend business process, website, and other changes to improve the member experience

General Duties

• Answer phone calls received on member helpline
• Monitor Membership Email
• Work with Volunteers and Request Volunteer assistance for Membership Needs
• Timely completion of mailings and collateral
• Data entry and file upkeep
• Provide input for planning and assist with budget management
• Support concerts, performances and special events, as needed
• Any other ad hoc duties as assigned

Requirements

• Bachelors or Associates degree preferred; High School degree or equivalent combination of education and experience required
• Ability to provide the highest-quality customer service on a consistent basis, 2 years of superior customer care experience required
• Must be friendly, easy to approach with exemplary oral & written communication skills and the ability to communicate with various audiences
• Excellent administrative and organizational skills
• Requires excellent PC computer skills including MS Office (word, excel, outlook, and power point)
• Willing to work irregular hours including weekends and evenings
• Effective team player with exceptional listening skills
• Ability to use time effectively and efficiently
• Discrete/observe confidentiality
• Knowledge of Archtics/ticketing systems a plus

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Associate Membership Manager: (Your Last Name) as the subject line.

Do you love music, the arts and a vibrant community? Bethel Woods Center for the Arts is seeking a Seasonal Operations Assistant Intern.

Located at the National Register historic site of the original 1969 Woodstock Festival, Bethel Woods offers world-class concerts, festivals, and creative programs. The cultural center includes the award-winning Museum at Bethel Woods which interprets the legacy of the iconic site and the transformative decade of the 1960s as well as the Conservatories at Bethel Woods which host arts education programs for all ages. Situated on 1,700 acres in Sullivan County, NY, at a destination that attracts 200,000 to 300,000 visitors a year, Bethel Woods is a premier employer in New York’s Hudson Valley/Catskills region.

The Operations Assistant provides support for all site set-up and event requirements. This position is the key member of staff for all hands-onsite and event operations. The Operations Assistant will work with a variety of Bethel Woods departments in the fulfillment of their role. Candidates should enjoy working outdoors, be eager to get their hands dirty, have a "no job too small" mentality and a readiness to learn the details of operating live events at Bethel Woods. Please be aware this is a seasonal position, 40 hours per week May-November located in-office in Bethel, NY.

Job Duties:

• Handle set-up and operational duties and tasks for the venue and all of its events and activities.
• Manage and maintain golf cart fleet, through regular cleaning, checkups and refueling.
• Drive ADA carts as necessary depending on crowd size and demographic.
• Ensure the ordering, delivery, and overall distribution of water, ice and other supplies for staff to all departments during event days.
• Set-up and monitor all event day signage, parking & transportation equipment, bike rack, etc.
• Maintain cleanliness and organization of Operations house and offices.
• Monitor inventory and maintenance of operational supplies and inventory including but not limited to, medical supplies, wristbands, raffles, water, ice, ponchos, parking wands, parking vests, safety equipment, uniforms, etc.
• Administrative functions including but not limited to, record keeping, filing, analysis, invoicing, etc.
• Monitor and inventory current equipment and purchases. Research pricing and prepare bids/execute orders on event related items.
• Assist with management of lost and found, contact individuals who’ve lost items, destroy items we can no longer hold, distribute and mail, etc.
• Assist with any ad hoc special event needs.
• Oversee the set-up and operation of the first aid locations.
• Any interdepartmental tasks that may arise (facilities, production, logistics, security, etc.)
• Interact with guests and outside individuals in a professional and courteous manner.
• Any additional duties assigned.

Job Requirements:

• Must be able to work all concerts.
• Must be able to lift 50 lbs without assistance.
• Knowledge of Bethel Woods procedure and policies.
• Ability to work independently and as part of a team.
• Trained in operation of forklift (and other lifts as needed)
• Flexible schedule and ability to work long hours, nights and weekends in conjunction with events.

To apply, please submit a resume and cover letter to HR@BethelWoodsCenter.org with Operations Assistant: [Your Last Name] as the subject line.

Please click here for the application  for seasonal opportunities, including:

• Parking Attendant
• Museum Housekeeping
• Concert Housekeeping
• Security
• Usher
• Ticket Taker
• Over-Night Cleanup ($20/hour!)
• Grounds or Facilities
• Box Office
• Museum Welcome Desk
• Production

WHY JOIN?

• $100 Referral Bonus
• Extensive Training
• Flexible Scheduling
• Unlimited Museum Admission for 4 All Year
• Discounts at Museum Shop & Cafe
• Discounts at Concert Concessions Areas
• One Free Meal Per Show
• Free Parking on Show Days with Transportation into the Venue

Legends is a premium experiences company that specializes in delivering holistic solutions for sports and entertainment organizations and venues. Open positions include:

• Sous Chef - Salary

  • This individual will be responsible for effectively supporting all culinary operations including the oversight of all production, operation, and sanitation aspects of culinary and stewarding operations throughout the facility.

• Cook

  •  A Cook is responsible for the food preparation, execution, and delivery of safely handled food to the customer facing employees for service.

• Cashier, Concessions

  • A Cashier is responsible for timely, efficient, and accurate credit card transactions and reporting. Cashier will also be responsible for setting-up, maintaining and cleaning their workstation.

• Dishwasher

  • Clean dishes, kitchen, food preparation equipment, or utensils. Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. 

• Warehouse Associate

  • Follows warehouse manager’s assignments for delivering food, beverage, and other products throughout the venue in a timely manner. Delivers stock to all concessions stands, portables, and commissaries. Shows flexibility in rotating assignments. Help keep assigned areas clean and organized. 

• Bartender, Concessions

  • Concessions Bartenders are responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

• Server, Premium

  • The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment.

• Catering Server

  • The Catering Server is responsible for the delivery and service of food and/or beverage items to catering clientele in a friendly, courteous and timely manner resulting in guest satisfaction. 

• Runner, Concessions

  • The Concession Runner is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events. 

Do you want to be a part of Rock and Roll History? The Bethel Woods Museum Store at the Bethel Woods Center for the Arts is located on the site of the historic 1969 Woodstock Music Festival in Bethel NY.

Our people make us great! Our friendly and enthusiastic sales team help create the best possible shopping experience for our customers. As part of Bethel Woods Center for the Arts, one of the premier preforming art centers in the country, our team is expected to engage with guests and create an entertaining, fun, exciting and memorable experience.

We are looking for a summer team to sell the merchandise for Pavilion stage performers.

Duration: Summer/Fall Part-time (Concert days only).

 Requirements Include:

• Inventory control of band merchandise before and after concert.

• The ability to work late hours.

  • A typical concert day is from 2 pm to 12 am. Meals are provided.
• *Effective communication with customers, coworkers and managers.
• Comfortable handling all register transactions.
• Living within the area/have reliable transportation.

The top applicants will have the following qualifications:

• Ability to stay calm in a fast-paced environment.
• Strong customer service skills.
• Ability to perform physically demanding tasks such as lifting and standing for extended periods.
• Consistent attendance and punctuality.
• Flexibility in scheduling.
• Previous retail experience preferred.
• Highly organized.

How to apply:

Please respond to the ad with why you would be a good fit to join our team by sending an email with the subject "Concert Sales Associate - Retail" There is an opportunity for advancement to Museum Store Associate for qualified applicants. 

Are you a hippie at heart? The Bindy Bazaar Museum Shop is looking for full and part-time sales associates. Attached to The Museum at Bethel Woods, the shop features products inspired by the '60s with a contemporary flair.

The Museum Shop has two locations on the site and needs sales associates for both indoor retail as well as our outdoor museum store venue. The outdoor retail venue is only open on concert nights and during festivals.

In addition to competitive pay we offer all employees a 30% store discount on all store merchandise as well as an end of year bonus.

Position Preferences/Requirements:

• Must be able to work flexible schedule, weekends and evenings, including concert nights.
• Keep store well organized, merchandised and stocked throughout the day.
• Comfortable using POS System to finalize sales, handling cash and credit cards.
• Must be able to proactively intercept and engage with customers. Must learn and have knowledge of all store products while effectively communicating product features to customers.
• Have an interest in Woodstock history, music, and museum history and/or a willingness to learn.
• Must be outgoing, positive and friendly towards customers, team members and venue staff.
• Outdoor Retail Store sales may require late hours, but has a later start time. This position also requires set up and breakdown before and after every concert. May require some lifting. Candidates for this position must enjoy working outdoors and in a fast paced environment.
• Looking to hire immediately.

Qualifications and Skills:

• 1+ years’ retail sales experience including cash handling, merchandising skills and customer service experience preferred
• High school diploma/GED required
• High-energy, friendly personality, self motivated
• Keep selling floor stocked and in a neat and orderly fashion at all times
• Able to work collaboratively as part of a team
• Willing to work a flexible schedule of days, evenings, weekends, and holidays
• Able to stand for an 8-hour shift
• Must be reliable and have own transportation
• References required
• Please note: Applicants may be required to satisfactorily pass a drug screen and/or background check as part of the hiring process

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

COVID-19 Considerations:
All customers are required to wear masks, Sanitizing stations throughout the store and museum, limited customers allowed in store, Shields at register, PPE provided.

To Apply: Please send a resume and list of references to joan@skyretailpartners.com with the subject line "Museum Sales Associate - Retail: [Your Name]"

Job Purpose: To assist Accounts Payable, Senior Accountant, and Accounting Manager while gaining accounting knowledge.

Special Duties/Tasks:

• Filing and scanning of journal entries
• Preparation of daily cash transactions
• Small research projects as needed
• Preparation of various journal entries
• Assistance with event reporting
• Gathering of audit selections
• Assistance with general ledger maintenance

Special Requirements:

• Must be a recent graduate or actively working towards Bachelor's or Master's in Accounting
• Completion of introductory accounting courses and a basic understanding of accounting and financial principles.

To apply, please send a cover letter and resume to hr@bethelwoodscenter.org with “Accounting Intern: [Your Name]” as the subject.