Bethel Woods Welcomes All

The Museum and paved paths around the Center are designed for everyone to enjoy. Guests with special needs will find that The Museum is completely accessible. Inside the main exhibit, the films are closed-captioned. Visitors accompanied by a service animal are welcome, and wheelchairs are available upon request at the Welcome Desk.

Bethel Woods is accessible

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Accessible Parking

Limited handicap parking is available in the drop-off circle adjacent to the museum, but there is overflow handicap parking across Hurd Road. On Pavilion concert days, transportation assistance from parking to the museum may be available—ask the parking attendant about availability.

Service Animals

Service animals are ALWAYS welcome at Bethel Woods Center for the Arts. 

Accessible Seating

A limited number of accessible seats are available for people with disabilities and one companion who would like to purchase tickets to Bethel Woods concerts. A limited number of tickets are also available for the hearing or sight impaired. Accessible seating tickets can be purchased directly from the Bethel Woods Box Office in-person or by telephone (845) 583-2050. Accessible seating areas are solely for people with disabilities and their companions.

Services for the Hearing Impaired

TTY. Patrons with hearing impairments may purchase tickets for Bethel Woods events by calling (800) 943-4327, or use New York Relay by dialing 7-1-1, then (845) 583-2060.

Assistive Listening Devices are available for most Pavilion performances at no charge. The device is available by contacting a house Usher. A driver’s license or other valid ID will be required to secure a device. For more information, please call (845) 583-2009 or contact info@bethelwoodscenter.org.

Bethel Woods can provide sign language interpretation for guests with hearing disabilities. We ask that requests for this service be made 30 days prior to the event to ensure proper service and scheduling. Please call (845) 583-2009 or email info@bethelwoodscenter.org for more information on events that offer sign language interpretation.

Increased Accessibility & Pedestrian Walkways

There are several paved and crushed gravel walking paths for walking from the Healy Brothers parking lots to the main gate. All walkways in the Handicap Parking Lot and on the grounds of Bethel Woods are paved or smooth brick. Guest Services personnel are positioned along these walkways if you need assistance.

Accessible Transportation Services

A shuttle service is available starting 1½ hours prior to show time. This service is only available for patrons with disabilities (and one companion) who require transportation assistance. The shuttle runs from the designated Handicap Transport Tent located adjacent to Healy Brothers parking lot area “D”, to the lower house-right concession plaza near the main Pavilion stage. Note, this is not a general transportation service. In order to adequately provide assistance to our patrons with disabilities, we ask you to be considerate of its intent and purpose when requesting this service.

Bethel Woods now offers the use of a wheelchair accessible shuttle, which was designed, built and provided courtesy of Sam’s Towing & Recovery of Liberty, NY.

Temporary Wheelchair Use

Bethel Woods has a limited number of wheelchairs available for patrons who need assistance transporting within the venue. Patrons may request Guest Services to provide wheelchair assistance at the Handicap Transport Depot Tent located in the lower house-right concession plaza near the main Pavilion stage.

Restrooms

Bethel Woods features specially adapted restroom facilities for guests who use wheelchairs. All concession plaza restrooms are accessible to the disabled.

Medical Aid

Medical aid is available onsite at the Medical Station located in the Festival Plaza concession building near the Great Lawn, across from Bethel Woods Drive. Medical aid can also be obtained from any location by contacting any Bethel Woods employee, including Guest Services, Security or Custodial Staff.

Additional Information

Please call us at 1-866-781-2922 or email info@bethelwoodscenter.org if you need more information, or if you have suggestions about access at Bethel Woods.