Bethel Woods Concert Policies

Here's what you should know!

view of Bethel Woods pavilion stage from above

Getting Here

Program your GPS: 200 Hurd Road, Bethel NY 12720 NOTE: We are located in Sullivan County, NY

Cars are not permitted to wait on Hurd Road before parking lots open. We strongly encourage carpooling to help improve traffic flow. Please be aware of traffic flow lanes, pay attention for directions from the lot attendants, and most of all, be patient. No need to rush out of the parking lots after the show. Feel free to stay a while to let traffic die down. And please, do NOT drink and drive. Thank you! 

Plan for Your Upcoming Concert Experience

  • General Policies

    For the safety and convenience of all guests, every person and vehicle on premises are subject to search at the venue. This search may include the use of metal detectors and hand searches of individuals and carried items.

    • We strongly urge all guests to budget additional time for entry into the venue when planning their visits. Any item or property that could affect the safety of the venue, its occupants, or its property shall not be permitted into the venue. Bethel Woods reserves the right to prohibit or require removal of any items at their sole and absolute discretion. Any person that could affect the safety of the venue, its occupants, or its property shall be denied entry.
    • For everyone’s safety, Bethel Woods conducts bag check inspections and walk-through metal detection as part of security screening process.   All patrons are reminded to review our bag policy and prohibited items list before your arrival.  Upon your arrival at the security screening area be prepared to have your bag inspected and to remove all metal objects and place them in a provided container before walking through the metal detector.
    • The Box Office accepts will call from Ticketmaster only. We DO NOT accept will call from unauthorized ticketing companies or resellers. In order to pick-up tickets, you must have a photo ID and the credit card used to purchase tickets.
    • All events are “Rain or Shine." In the event of severe weather, such as lightning in the area, a performance may be delayed until the threat subsides. In these circumstances, guests may be asked to remain in their vehicles, or evacuated to their vehicles for safety. Information and updates will be available on 107.7 FM or via Bethel Woods social media channels. There will be no refunds, credits, or exchanges offered.
    • Allow at least 20 minutes to travel from your vehicle to the pavilion and lawn areas
    • No re-entry upon exiting
    • Shirts and shoes are required for entry
    • We are a live concert venue and you should expect guests to occasionally stand and dance, especially at rock, country, pop and contemporary concerts
    • Bethel Woods has designated smoking areas at the rear walkway at the TOP of the lawn hill. Smoking is limited to this designated area only. There is NO SMOKING on the lawn, in the Pavilion or on the pathways. This includes the use of electronic cigarettes, e-cigarettes, cigars, pipes, and chewing tobacco. Non-compliance may result in removal from the facility.

  • Clear Bag Policy

    As part of our continued commitment to public safety, guests will be able to carry only the following style and size bag, package or container into the venue and WILL BE SUBJECT TO A THOROUGH SEARCH

    APPROVED BAGS INCLUDE:

    • CLEAR BAGS MADE OF PLASTIC, VINYL OR PVC AND DO NOT EXCEED 12" X 6" X 12" Items in the bag must be in clear plastic bags (Ziploc bag or similar)
    • ONE GALLON CLEAR PLASTIC FREEZER BAG (Ziploc bag or similar)
    • SMALL CLUTCH BAGS, APPROXIMATELY THE SIZE OF A HAND, WITH OR WITHOUT A HANDLE OR STRAP CAN BE TAKEN INTO THE VENUE WITH ONE OF THE CLEAR PLASTIC BAGS

    Click here for a visual of our Clear Bag Policy.

    PROHIBITED ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

    • Purses larger than a clutch bag, hard or soft coolers, briefcases, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size
    • An exception will be made for medically necessary items after proper inspection

    Please contact security at least 24 hours in advance to request an exception at 845-583-2000.

    • Clear bags are available for purchase at the Museum Shop, as well as at the main gates on concert dates, in the parking lots, and at the front gate merchandise tent. 
    • Please note: there will be express entry lanes available for those who travel light.

  • Guest Experience

    Please visit us at the Designated Driver Tent located at the top of the lawn to receive a Designated Driver insignia at the beginning of each concert, up until the main act takes the stage. This insignia will let our vendors know that you are participating in the Designated Driver Program. Return your wristband to the tent at the end of the night to be entered to win a pair of 2020 Season Lawn Passes. *Only the driver of each party is eligible to participate.

    Please note our Guest Services Text Program. If you need assistance, or to report underage drinking or disorderly conduct at Bethel Woods, text keyword 'bethel' to 69050

    In the event of an emergency situation or evacuation, please monitor Bethel Woods social media.

  • Healey Brothers Parking Lot Guidelines

    Bethel Woods Center for the Arts prides itself in being a safe, family friendly environment for all guests. All guests must follow the directions and instructions provided by Bethel Woods staff security, and law enforcement. Bethel Woods permits tailgating under the conditions outlined in these Tailgating rules:

    • Patrons who do not have a ticket for the event may not park at Bethel Woods. Violators will be towed at the owner's expense and may be subject to law enforcement intervention.
    • Tailgating is not permitted once the main act takes the stage. Violators will be towed at the owner's expense and may be subject to law enforcement intervention.
    • One parking space per vehicle, including tailgating equipment and personal belongings is permitted. All items (vehicle, chairs, tents, cookers, etc.) must remain in the allotted parking space. Maintaining a clear aisle to accommodate emergency vehicles is imperative for maintaining a safe environment.
    • Guests are not permitted to reserve or save parking spaces for other guests. Groups desiring to tailgate together must arrive together to accommodate efficient and safe traffic flow.
    • Please drink responsibly when tailgating. Guests who appear to be impaired may not be allowed to enter the venue. Bethel Woods staff, security personnel and law enforcement will strictly enforce underage drinking policies in our parking lots.
    • Unauthorized soliciting, or the collection of contributions, vending, distribution of flyers, or other materials is not permitted.
    • Any person damaging Bethel Woods property will be responsible for the cost of repairs, including damages to grass, landscaping, fencing, furniture, or equipment.
    • While use of propane grills is permitted in parking lots, use of charcoal grills is prohibited. Fires built on the ground or any open fire pit devices are strictly prohibited.
    • Use of canopies during tailgating are permitted, however, NO GROUND STAKING is allowed on the blacktop, gravel, or grass. Please use sandbags or weights to secure your canopy.
    • Download the Healey Brothers Parking Map here.

    Please remember that Bethel Woods Center for the Arts is private property. Violating our policies or Code of Conduct may result in ejection from the property, the revocation of tickets and/or law enforcement intervention.

    All guests should cross roadways at the designated crosswalks, walk in the designated pedestrian walkways and should NOT WALK ON Hurd Road or West Shore Road.

    General parking at Bethel Woods is free of charge. Please be wary of local neighbors with homemade parking signs. These parking areas are typically longer walking distances to the venue and are not safely accessible from the venue. For your safety, please park in official designated Bethel Woods parking areas. 

  • Lodging, Dining, Shopping & Services

    Check out our Venue Dining Guide to review the variety of food and beverage available on-site

    Explore Sullivan County and surrounding areas while you are in town. Explore the Area to learn more about the lodging and attractions available in the region

  • Please Feel Welcome to Bring:

    • Blankets
    • Clear tote bags not to exceed 12”x6”x12”​
    • Small clutch purses no larger than 5.5x8.5” (palm size)
    • Hand-held umbrellas are allowed.  No beach style or ground mounted umbrellas are permitted.
    • Small hand-held cameras that fit in the pocket of jeans. Larger cameras, including professional cameras with multiple lens capabilities, are NOT permitted. Based on the restrictions of certain artists, this policy may vary. 
    • Stroller Wagons with Brakes for Children
    • Food: a single 1 gallon clear zip lock bag per person
    • Water (Revised March 2023)
      • PROHIBITED:

        • Unsealed plastic water bottles of any size
        • Metal/aluminum/non-plastic and glass reusable water or non-alcoholic bottles and cans, e.g. Yeti, Thermos, HydroFlask, canned sodas, etc.
        • Alcoholic beverages of any kind
      • PERMITTED:
        • A limit of two (2) factory sealed plastic water bottles (20 oz. or less) per person
        • A limit of one (1) empty, reusable non-metal/non-aluminum water bottle e.g., Nalgene bottles, Camelbaks, etc. (32 oz. or less) per person
          • Some artists may have more specific policies, such as the removal of lids or only allowing crushable, disposable bottles. We will do our best to communicate these policies as soon as we are made aware of them.

    Bethel Woods Souvenir Cup:

    The official Bethel Woods souvenir cup is a permitted item at Pavilion Concert entry, as per the reusable cup policy. Therefore, the Souvenir Cup can be reused outside of the cup purchase date. Refills can be redeemed throughout the Pavilion season ($8.00 Cup | $2.00 Refills)

    For the safety and convenience of all guests, every person and vehicle on premises is subject to search at the venue. This search may include the use of hand-held metal detectors and hand searches of individuals and carried items.

    We strongly urge all Guests to budget additional time for entry into the venue when planning their visits. Any item or property that could affect the safety of the venue, its occupants or its property shall not be permitted into the venue. Bethel Woods reserves the right to prohibit or require removal of any items at their sole and absolute discretion. Any person that could affect the safety of the venue, its occupants or its property shall be denied entry.

  • The Museum at Bethel Woods

    Bethel Woods is proud to announce the site of the 1969 Woodstock festival located at Bethel Woods Center for the Arts is officially placed on the State and National Registers of Historic Places. Visit The Museum at Bethel Woods & show your valid concert ticket for discounted admission day-of through noon the following day - this includes entry into the Special Exhibit.

  • What items are prohibited to bring into Bethel Woods concerts?

    • Lawn chairs (you may rent a lawn chair from us to use during a concert, however)
    • Travel mugs / plastic water jugs / bottles / Yetis / Nalgene bottles
    • Sporting equipment (including roller-blades, skateboards, bikes, hoverboards, and segways)
    • Bags including but not limited to: purses larger than a clutch bag, hard or soft coolers, briefcases, backpacks, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.
    • Beach style umbrellas
    • Aerosol cans including bug spray and sunscreen
    • Firearms, knives, fireworks
    • Glass of any kind (including bottles)
    • Laser pointers
    • Hula Hoops
    • Selfie Sticks
    • Audio and video recording equipment
    • Drones or unmanned aerial vehicles
    • Tablets (including but not limited to iPads and Kindles as they are a distraction to other guests and the artists)
    • The use of charcoal grills are not permitted in the parking lots. Gas grills are permitted for use in the parking lots ONLY.
    • Some concerts may have additional restrictions. Please check individual event pages for specific restrictions.

    Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the venue. There is no claim-check area to store items. We ask that our guests avoid bringing prohibited items and return items to car prior to entry. Prohibited items may be discarded by owner without compensation from venue. 

    Event patrons and guests who violate the Code of Conduct, such as drunk and disorderly behavior or violation of any alcohol policy, will be subject to ejection without refund. Bethel Woods management reserves the right to discontinue the sale of alcohol at any time. 

Concert/Ticketing FAQs

  • Am I guaranteed a Bethel Woods-issued lawn chair?

    No. There are a limited number of lawn chair rentals, and just like tickets do, these sell out. Lawn chair rentals go on-sale at the same time that lawn tickets go on sale.

    You are always welcome to bring a blanket to sit on and upgrades are available if there is room under the pavilion.

  • Are there any discounts for children at Pavilion stage concerts?

    Children under 2 are allowed free on the lawn & children under 6 months old do not require a ticket to enter the pavilion. Some cultural performances may have youth discounts, and those discounts will be noted on the individual event pages on our website.

    Strollers, car seats, or baby carriers are permitted on the lawn. However, in the Pavilion, the child must sit on the parent's lap. The stroller, car seat, or carrier can be parked just outside of the Pavilion aisles at your own risk. Please feel free to ask any staff member for assistance.

  • Are there video screens?

    Yes, video screens are used for most Pavilion Stage performances and are located on both sides of the stage, as well as on the outside of the Pavilion facing the lawn

  • Can I bring an umbrella into the venue?

    Hand-held umbrellas are allowed for protection against inclement weather or strong sunlight. No beach style or ground-mounted umbrellas are permitted.

  • Can I bring food?

    • Food:

      • You may bring food (in 1-gallon Zip-loc style bag per person) 
    • Water (Revised March 2023)
      • PROHIBITED:

        • Unsealed plastic water bottles of any size
        • Metal/aluminum/non-plastic and glass reusable water or non-alcoholic bottles and cans, e.g. Yeti, Thermos, HydroFlask, canned sodas, etc.
        • Alcoholic beverages of any kind
      • PERMITTED:
        • ​​​​​​​A limit of two (2) factory sealed plastic water bottles (20 oz. or less) per person
        • A limit of one (1) empty, reusable non-metal/non-aluminum water bottle e.g., Nalgene bottles, Camelbaks, etc. (32 oz. or less) per person
          • Some artists may have more specific policies, such as the removal of lids or only allowing crushable, disposable bottles. We will do our best to communicate these policies as soon as we are made aware of them.

  • Can I bring my camera into the venue?

    Small "point and shoot" cameras are allowed that fit within the pockets of jeans. However, larger cameras including professional style or with removable lenses are NOT permitted into the venue.

  • Can I bring my iPad/tablet or laptop?

    No - Laptops, tablets, iPads, Nooks or any form of electronic device is not permitted at any of our performances.

  • Can I bring my own lawn chair or blanket?

    Lawn chairs are NOT permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers lawn chairs appropriate for the slope of the lawn. These chairs are available for rental at the Box Office or for purchase on our website in advance, or directly at the Lawn Chair Tent located at the top of the lawn in Festival Plaza (ask any staff member to guide you). There are a limited number of lawn chair rentals.

    Blankets are permitted for use on the lawn.

  • Can I get a refund or exchange my tickets?

    All ticket sales are final. There are no refunds or exchanges. All dates, acts, times and ticket prices are subject to change without notice.

  • Can I see the Pavilion stage and hear music from the lawn area?

    The general admission lawn seating area is designed with an incline in order to provide optimum sound and sight lines to the main stage.

  • Can I smoke at Bethel Woods?

    Bethel Woods has designated smoking areas at the rear walkway at the TOP of the lawn hill. Smoking is limited to this designated area only. There is NO SMOKING on the lawn, in the Pavilion or on the pathways. This includes the use of electronic cigarettes, e-cigarettes, cigars, pipes, and chewing tobacco. Non-compliance may result in a removal from the facility.

  • How can I find out when tickets will go on sale for a particular performance?

    By joining the Bethel Woods Newsletter, you will be notified in advance about our season calendar of events. Also follow us on FacebookTwitter, and Instagram.

  • How early should I plan to arrive for a Pavilion concert?

    Plan to arrive early. The parking lots and gates times vary by event. Allow yourself a minimum of 20 minutes to walk from your car to the Pavilion stage seating area.

  • I won tickets in a radio giveaway. How do I get my tickets?

    Congratulations! We will email your tickets to the address provided to the radio station 24-48 hours before the show. In the event you do not receive them, do not panic! We will have your name at the Box Office, and you can pick up your tickets the day of the show. 

  • If it starts to rain, can I take an empty seat under the Pavilion?

    All guests sitting under the pavilion are required to hold a ticket for a pavilion seat. But, if it rains, you may visit our Box Office or Lawn Chair Booth to upgrade your ticket to a pavilion seat, if inventory is available. Bethel Woods is an outdoor facility and the performances are not canceled due to inclement weather. We urge our guests to be prepared by tuning into local radio stations (WSUL 98.3, WVOS 95.5. THUNDER102 102.1) for information on the day’s weather forecast.

  • My lawn ticket has a seat location. Does that mean I have a designated spot on the lawn?

    No. The lawn is general admission. You may pick your seat on a first-come, first-serve basis. The seat location on your ticket is for Bethel Woods inventory tracking only. 

  • Once I enter the venue, can I leave and return?

    For safety reasons, Bethel Woods has a “no re-entry" policy. We recommend that our guests bring the items they will need with them and a light sweater or jacket as evenings can get cooler.

  • Standing & Dancing policy

    We are a live concert venue and you should expect guests to occasionally stand and dance, especially at rock and contemporary concerts.  We ask that all guests be mindful of those around them. If you need assistance with this matter, please seek out a Bethel Woods staff or volunteer.

  • Ticket Consumer Warning

    Consumer Warning: Tickets obtained from sources other than Bethel Woods, Live Nation or Ticketmaster (our only authorized ticketing service) may be lost, stolen, or counterfeit and will not be honored. Know who you are buying from when you buy from a ticket broker or third-party website.

  • What are the general pavilion concert policies?

    At Bethel Woods, we strive to provide all our guests with a safe, comfortable, and enjoyable atmosphere by observing these general policies:

    • There is no charge for parking when entering our Healey Brothers lots.
    • The main concert General Gates open approximately 90 minutes prior to scheduled show time. The Member Gate opens approximately 30 minutes before General Gates.
    • Allow at least 20 minutes to travel from your vehicle to the Pavilion seating area.
    • Each guest in the pavilion must be a ticket holder with an assigned seat.
    • With the exception of service animals, pets are not allowed on the premises.
    • There is a no re-entry policy upon exiting.
    • We are a live-concert venue and you should expect guests to occasionally stand and dance, especially at rock, country, pop and contemporary concerts
    • Bethel Woods has designated smoking areas at the rear walkway at the TOP of the lawn hill. Smoking is limited to this designated area only. There is NO SMOKING on the lawn, in the Pavilion, or pathways. This includes the use of electronic cigarettes, e-cigarettes, cigars, pipes, and chewing tobacco. Non-compliance will be cause for removal from the facility

  • What are your accessibility accommodations during a Pavilion show?

    Accessible Seating

    • A limited number of accessible seats are available for people with disabilities and one companion who would like to purchase tickets to Bethel Woods concerts. A limited number of tickets are also available for the hearing or sight impaired. Accessible seating tickets can be purchased directly from the Bethel Woods Box Office in-person or by telephone (845) 583-2000. Accessible seating areas are solely for people with disabilities and their companions.

    Services for the Hearing Impaired

    • Patrons with hearing impairments may purchase tickets for Bethel Woods events by calling (800) 943-4327, or use New York Relay by dialing 7-1-1, then (845) 583-2060.
    • Assistive Listening Devices are available for most Pavilion performances at no charge. The device is available by contacting a house Usher. A driver’s license or other valid ID will be required to secure a device. For more information, please call (845) 583-2009 or contact info@bethelwoodscenter.org.
    • Bethel Woods can provide sign language interpretation for guests with hearing disabilities. We ask that requests for this service be made 30 days prior to the event to ensure proper service and scheduling. Please call (845) 583-2009 or email info@bethelwoodscenter.org for more information on events that offer sign language interpretation.

    Increased Accessibility & Pedestrian Walkways

    • There are several paved and crushed gravel walking paths for walking from the Healey Brothers parking lots to the main gate. All walkways in the Handicap Parking Lot and on the grounds of Bethel Woods are paved or smooth brick. Guest Services personnel are positioned along these walkways if you need assistance.

    Accessible Transportation Services

    • A shuttle service is available starting 1½ hours prior to show time. This service is only available for patrons with disabilities (and one companion) who require transportation assistance. The shuttle runs from the designated Handicap Transport Tent located adjacent to Healey Brothers parking lot area “D”, to the lower house-right concession plaza near the main Pavilion stage. Note, this is not a general transportation service. In order to adequately provide assistance to our patrons with disabilities, we ask you to be considerate of its intent and purpose when requesting this service.
    • Bethel Woods now offers the use of a wheelchair accessible shuttle, which was designed, built and provided courtesy of Sam’s Towing & Recovery of Liberty, NY.

    Temporary Wheelchair Use

    • Bethel Woods has a limited number of wheelchairs available for patrons who need assistance transporting within the venue. Patrons may request Guest Services to provide wheelchair assistance at the Handicap Transport Depot Tent located in the lower house-right concession plaza near the main Pavilion stage.

    Restrooms

    • Bethel Woods features specially adapted restroom facilities for guests who use wheelchairs. All concession plaza restrooms are accessible to the disabled.

    Medical Aid

    • Medical aid is available onsite at the Medical Station located in the Festival Plaza concession building near the Great Lawn, across from Bethel Woods Drive. Medical aid can also be obtained from any location by contacting any Bethel Woods employee, including Guest Services, Security or Custodial Staff.

     

    Please call us at (845) 583-2000 or email info@bethelwoodscenter.org if you need more information, or if you have suggestions about access at Bethel Woods.

  • What can I bring to a Pavilion concert?

    For the safety and convenience of all guests, every person and vehicle on premises is subject to search at the venue. This search may include the use of hand-held metal detectors and hand searches of individuals and carried items.

    We strongly urge all Guests to budget additional time for entry into the venue when planning their visits. Any item or property that could affect the safety of the venue, its occupants or its property shall not be permitted into the venue. Bethel Woods reserves the right to prohibit or require removal of any items at their sole and absolute discretion. Any person that could affect the safety of the venue, its occupants or its property shall be denied entry.

    Guests are welcome to bring the following into Bethel Woods: 

    • Blankets
    • Clear tote bags not to exceed 12”x6”x12”​
    • Small clutch purses no larger than 5.5x8.5” (palm size)
    • Hand-held umbrellas are allowed.  No beach style or ground mounted umbrellas are permitted.
    • Small hand-held cameras that fit in the pocket of jeans. Larger cameras, including professional cameras with multiple lens capabilities, are NOT permitted. Based on the restrictions of certain artists, this policy may vary. 
    • Stroller Wagons with Brakes (for children)
    • Food - one 1 gallon clear zip lock bag per person
    • Water (Revised March 2023)
      • PROHIBITED:

        • Unsealed plastic water bottles of any size
        • Metal/aluminum/non-plastic and glass reusable water or non-alcoholic bottles and cans, e.g. Yeti, Thermos, HydroFlask, canned sodas, etc.
        • Alcoholic beverages of any kind
      • PERMITTED:
        • A limit of two (2) factory sealed plastic water bottles (20 oz. or less) per person
        • A limit of one (1) empty, reusable non-metal/non-aluminum water bottle e.g., Nalgene bottles, Camelbaks, etc. (32 oz. or less) per person
          • Some artists may have more specific policies, such as the removal of lids or only allowing crushable, disposable bottles. We will do our best to communicate these policies as soon as we are made aware of them.

    Bethel Woods Souvenir Cup:

    The official Bethel Woods souvenir cup is a permitted item at Pavilion Concert entry, as per the reusable cup policy. Therefore, the Souvenir Cup can be reused outside of the cup purchase date. Refills can be redeemed throughout the Pavilion season ($8.00 Cup | $2.00 Refills)

    THE FOLLOWING ITEMS ARE PROHIBITED AT BETHEL WOODS:

    • Lawn chairs are not permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers specially designed lawn chairs appropriate for the slope of the lawn. These chairs are available for rent at the Box Office or PURCHASE ONLINE in advance.
    • Travel mugs / plastic water jugs / bottles / Yetis
    • Sporting equipment (including roller-blades, skateboards, bikes, hoverboards, and segways)
    • Bags that are restricted at Bethel Woods include (but are not limited to): purses larger than a clutch bag, hard or soft coolers, briefcases, backpacks, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.
    • Beach style umbrellas
    • Aerosol cans including bug spray and sunscreen
    • Firearms, knives, fireworks
    • Glass of any kind (including bottles)
    • Laser pointers
    • Hula Hoops
    • Selfie Sticks
    • Audio and video recording equipment
    • Drones or unmanned aerial vehicles
    • Tablets (including but not limited to iPads and Kindles as they are a distraction to other guests and the artists)
    • The use of charcoal grills are not permitted in the parking lots. Gas grills are permitted for use in the parking lots ONLY.
    • Some concerts may have additional restrictions. Please check individual event pages for specific restrictions.

    Bethel Woods strongly urges all guests to budget additional time for entry into the venue when planning their visits. Any item or property that could affect the safety of the venue, its occupants or its property shall not be permitted into the venue. Bethel Woods reserves the right to prohibit or require removal of any items at their sole and absolute discretion. Any person that could affect the venue, its occupants or its property shall be denied entry.

    Note: Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the venue. There is no claim-check area to store items. We ask that our guests avoid bringing prohibited items and return items to car prior to entry. Prohibited items may be discarded by owner without compensation from venue. 

    Event patrons and guests who violate the Code of Conduct, such as drunk and disorderly behavior or violation of any alcohol policy, will be subject to ejection without refund. Bethel Woods management reserves the right to discontinue the sale of alcohol at any time. 

  • What happens in the event of inclement weather?

    All shows are Rain or Shine and will not be canceled due to inclement weather. In the event of inclement weather and/or poor road conditions, the performance will go on as scheduled as long as the performer or attraction is present. There will be no refunds, credits or exchanges offered.

  • What is a Season Lawn Pass?

    A Season Lawn Pass, with support from Gulf Lubricants, guarantees your place on the lawn all summer, valid for general admission for the lawn for all Pavilion concerts, including "Pavilion Only" and SOLD OUT shows. It also includes a free lawn chair rental at each concert and is transferable, so you can share it with friends, family or co-workers. (Valid for one admission per event only).

  • What is the Designated Driver Program?

    Consider taking advantage of our Designated Driver Program.  

    Here’s how it works:

    The Designated Driver stops at the Designated Driver Booth upon arrival to pick up their badge. After the show, the Designated Driver stops back at the Booth, hands in the badge and is entered to win a prize.

  • What is your "proper attire" policy?

    We have a "No Shoes, No Shirt, No Entry" policy. For the safety of all guests, this policy is strictly enforced.

  • Where can I find information concerning traffic or weather concerns on performance days?

    Visit our website or follow us on Facebook. You can also tune into 107.7FM for up to the minute concert and traffic information.

  • Where can I pick up tickets before a Pavilion stage performance?

    Tickets can be picked up at the Will Call Table outside the Box Office on Hurd Road. Concert “will call” tickets can only be picked up when gates open on the day of show. Museum “will call” tickets can be picked up any time during normal business hours prior to your visit. Remember to bring your photo ID and the credit card you used for the ticket purchase.

  •  Please be aware we have gone cashless! 

     Please be aware we have gone cashless! MasterCard, Visa, American Express, and Discover Card are accepted.

    Cash will still be accepted in the Museum Shop and at the Box Office.

Parking Information

  • Healey Brothers Parking Lot Map
  • Motorcycle Parking Lot

    There is secure motorcycle-only parking located adjacent to the Transportation Assistance Depot. A safe and friendly location for your pride and joy!

  • Parking Policies

    • There is no charge for Healey Brothers general parking. Secure, well-lit parking is available at Bethel Woods. Premium Parking is available in advance, for an additional cost when you purchase your concert ticket online, by phone or at the Bethel Woods Box Office. Premium Parking offers reserved parking in Lot D, close to the Hurd Road crosswalk.
    • Allow yourself at least 20 minutes to travel from your vehicle to the Pavilion seating area.
    • The Healey Brothers Parking Lots open at different times depending on each event, please see specific event pages for parking lot opening times.
    • RV, Bus, Limo, and Oversized vehicle parking is located in Lot F. Please see the Parking Map for exact location.
    • Overnight Policy – NO OVERNIGHT PARKING is permitted. Vehicles must be removed by lot closure after each show.
    • General parking at Bethel Woods is free of charge. Please be wary of local neighbors with homemade parking signs. These parking areas are typically a longer walking distance to the venue and are not safely accessible from the venue. For your safety, please park in official designated Bethel Woods parking areas.

  • Tailgating Policies

    We are committed to creating a safe and enjoyable environment for all guests, both in our venue and in our parking lots. All guests must follow the directions and instructions provided by Bethel Woods staff, security, and law enforcement. Bethel Woods permits tailgating under the conditions outlined in these Tailgating rules:

    • Patrons who do not have a ticket for the event may not park at Bethel Woods. Violators will be towed at the owner’s expense and may be subject to law enforcement intervention.
    • Tailgating is not permitted once the main act takes the stage. Violators will be towed at the owner’s expense and may be subject to law enforcement intervention.
    • One parking space per vehicle, including tailgating equipment and personal belongings, is permitted. All items (vehicle, chairs, tents, coolers, etc.) must remain in the allotted parking space. Maintaining a clear aisle to accommodate emergency vehicles is imperative for maintaining a safe environment.
    • Guests are not permitted to reserve or save parking spaces for other guests. Groups desiring to tailgate together must arrive together to accommodate efficient and safe traffic flow.
    • Please drink responsibly when tailgating. Guests who appear to be impaired may not be allowed to enter the venue.  Bethel Woods staff, security personnel, and law enforcement will strictly enforce underage drinking policies in our parking lots.   
    • Unauthorized soliciting or the collection of contributions, vending, distribution of flyers, or other materials is not permitted.
    • Any person damaging Bethel Woods property will be responsible for the cost of the repairs, including damages to grass, landscaping, fencing, furniture, or equipment.
    • While use of propane grills is permitted in parking lots, use of charcoal grills is prohibited.  Fires built on the ground or any open fire pit devices are strictly prohibited.
    • Use of canopies during tailgating is permitted, however, NO GROUND STAKING is allowed on the blacktop, gravel or grass. Please use sandbags or weights to secure your canopy.   

    Please remember that Bethel Woods Center for the Arts is private property. Violating our policies or Code of Conduct may result in ejection from the property, the revocation of tickets and/or law enforcement intervention.

  • WALKING REQUIRED

    Please be aware that there is a significant amount of walking from the parking lots to the Main Entry into the venue, and then additional walking once through the Main Entry to the Pavilion stage. For those in need, we provide an ADA shuttle free of charge, which transports guests from Lot D to the concessions area on the right side of the amphitheater. Please note: Depending on where you are parked, getting to the shuttle area could also require an ample amount of walking. If this is a concern, we strongly encourage you to purchase a Premium Parking ticket in advance, which is available as soon as a concert is on sale. Premium Parking is located in Lot D, which is adjacent to the ADA Shuttle entry. 

    Additionally, parking areas for busses and oversized vehicles are located in Lots F & G, which are the furthest distance from the ADA Shuttle and Main Entry. Please consider this when choosing to arrive in a bus or oversized vehicle, as it will entail a significant amount of walking.

  • What are the Healey Brothers Parking Lot guidelines?

    Bethel Woods Center for the Arts prides itself in being a safe, family friendly environment for all guests. All guests must follow the directions and instructions provided by Bethel Woods staff security, and law enforcement. Bethel Woods permits tailgating under the conditions outlined in these Tailgating rules:

    • Patrons who do not have a ticket for the event may not park at Bethel Woods. Violators will be towed at the owner's expense and may be subject to law enforcement intervention.
    • Tailgating is not permitted once the main act takes the stage. Violators will be towed at the owner's expense and may be subject to law enforcement intervention.
    • One parking space per vehicle, including tailgating equipment and personal belongings is permitted. All items (vehicle, chairs, tents, cookers, etc.) must remain in the allotted parking space. Maintaining a clear aisle to accommodate emergency vehicles is imperative for maintaining a safe environment.
    • Guests are not permitted to reserve or save parking spaces for other guests. Groups desiring to tailgate together must arrive together to accommodate efficient and safe traffic flow.
    • Please drink responsibly when tailgating. Guests who appear to be impaired may not be allowed to enter the venue. Bethel Woods staff, security personnel and law enforcement will strictly enforce underage drinking policies in our parking lots.
    • Unauthorized soliciting, or the collection of contributions, vending, distribution of flyers, or other materials is not permitted.
    • Any person damaging Bethel Woods property will be responsible for the cost of repairs, including damages to grass, landscaping, fencing, furniture, or equipment.
    • While use of propane grills is permitted in parking lots, use of charcoal grills is prohibited. Fires built on the ground or any open fire pit devices are strictly prohibited.
    • Use of canopies during tailgating are permitted, however, NO GROUND STAKING is allowed on the blacktop, gravel, or grass. Please use sandbags or weights to secure your canopy.

    Please remember that Bethel Woods Center for the Arts is private property. Violating our policies or Code of Conduct may result in ejction from the property, the revocation of tickets and/or law enforcement intervention.

    All guests should cross roadways at the designated crosswalks, walk in the designated pedestrian walkways and should NOT WALK ON Hurd Road or West Shore Road.

    General parking at Bethel Woods is free of charge. Please be wary of local neighbors with homemade parking signs. These parking areas are typically longer walking distances to the venue and are not safely accessible from the venue. For your safety, please park in official designated Bethel Woods parking areas.

  • Where do I park for a Pavilion or Event Gallery performance?

    For General Parking, our parking staff will direct you to the appropriate general lots. For Museum or Event Gallery performances parking is in the main lot across from the Museum. For Pavilion Stage performances, Bethel Woods Members must have their official pass displayed in the windshield so that the parking staff may guide you to the appropriate lot.

Enhance Your Concert Experience

Green Room Lounge

Presented by TD Bank. Located in the Market Shed just inside the main gates, our private lounge opens 90 minutes before general admission. Your ticket includes one free drink, a private full-service bar & restrooms, plus pub-style games & activities.

green room

Lawn Chair Rental

Presented by Gulf Lubricants. Lawn chairs are not permitted in the venue. For your safety & convenience, Bethel Woods offers specially-designed chairs appropriate for the slope of the lawn, which are available for rental & can be purchased in advance.

lawn chairs at Bethel Woods

Premium Parking

Presented by Healey Brothers. While there is no charge for general admission parking, Premium Parking in the Healey Brothers lots allows you access to parking in Lot D, close to the Hurd Road crosswalk & the main gates. 

people tailgating in the Bethel Woods parking lot