Bethel Woods Welcomes All

We are committed to providing accessibility for all of our visitors.

Bethel Woods strives to make our exhibits, activities, and events as inclusive and accessible as possible for all our visitors.  We are dedicated to ensuring the full integration of individuals with disabilities who use our facilities.

Please be aware that while we make every effort to accommodate guests with disabilities, some areas are limited and available on a first-come, first-served basis.

General Accommodations

Accessible Parking

Limited handicap parking is available in the drop-off circle adjacent to the museum, but there is overflow handicap parking across Hurd Road. On Pavilion concert days, transportation assistance from parking to the museum may be available—ask the parking attendant about availability.

Service Animals

Service animals are ALWAYS welcome at Bethel Woods Center for the Arts. 

Museum Accessibility

The Main Exhibit

Guests with special needs will find that The Museum is completely accessible. Inside the main exhibit, the films are closed-captioned. Visitors accompanied by a service animal are welcome, and wheelchairs are available upon request at the Welcome Desk. 

Additionally, Sensory-Friendly Museum Dayscreate an inclusive and fun museum experience for guests with autism and other complex developmental disabilities. The museum’s lighting and sound features in our main exhibition are augmented and our trained staff is on-hand to guide visitors through their museum experience. To inquire about scheduling customized sensory-friendly visits between April-December, please contact education@bethelwoodscenter.org.

To help those with a variety of learning abilities and sensory differences, materials can be downloaded in advance from the Bethel Woods website in preparation for these visits.

  • Sensory Map: Helps visitors navigate comfortably by indicating areas of high stimulation - including noisy, dark, crowded, or bright spaces. To view the Sensory Map, View the Sensory Map.
  • Social Narrative: Aids in learners adjusting to a potentially new social situation by describing The Museum environment, highlighting important cues, and offering examples of appropriate ways to respond. Download the Social Narratives here.
  • On Non-Sensory Days: Copies of the Sensory Map as well as the Social Narrative will be available at the Welcome Desk every day that the Museum is open, in an effort to encourage diverse participation across the spectrum of learners.

Please note that in accordance with COVID-19 regulations, some kiosks and activations have been turned off for guests' safety.

Meet Me At Woodstock: Augmented Reality Tour

The iPad that is used throughout the tour is completely closed-captions. Additionally, guests can enjoy the duration of the tour from the Peace Overlook (located beyond the Market Sheds) instead of walking the grounds.

Pavilion Concert Accessibility

Accessible Seating

Lawn ADA:

Located on the paved concrete area where the general admission lawn meets the pavilion, between sections 12-18; limited to guests with wheelchair or reduced mobility plus (1) companion only, due to limited space. We cannot offer higher-set blue lawn chairs for rent, as our inventory has been depleted and they are no longer manufactured.

Pavilion Seating:

At the back of sections 6-11 & 100, there is wheelchair accessible seating, available for people with disabilities plus one companion.

These tickets can be purchased at www.BethelWoodsCenter.orgwww.Ticketmaster.com, Ticketmaster outlets, or by phone at 1-800-653-8000.

Services for the Hearing Impaired

TTY. Patrons with hearing impairments may purchase tickets for Bethel Woods events by calling (800) 943-4327, or use New York Relay by dialing 7-1-1, then (845) 583-2060.

Assistive Listening Devices are available for most Pavilion performances at no charge. The device is available by contacting a house Usher. A driver’s license or other valid ID will be required to secure a device. For more information, please call (845) 583-2000 or contact info@bethelwoodscenter.org.

Bethel Woods can provide sign language interpretation for guests with hearing disabilities. We ask that requests for this service be made 30 days prior to the event to ensure proper service and scheduling. Please call (845) 583-2000 or email info@bethelwoodscenter.org for more information on events that offer sign language interpretation.

Increased Accessibility & Pedestrian Walkways

There are several paved and crushed gravel walking paths for walking from the Healey Brothers parking lots to the main gate. All walkways in the Handicap Parking Lot and on the grounds of Bethel Woods are paved or smooth brick. Guest Services personnel are positioned along these walkways if you need assistance.

Accessible Transportation Services

With underwriting support from Crystal Run Healthcare, we offer an ADA shuttle service starting 1½ hours prior to show time, which runs from the designated Handicap Transport Tent located adjacent to Healey Brothers parking lot area “D,” to the lower house-right concession plaza near the main Pavilion stage.

Note, this is not a general transportation service. In order to adequately provide assistance to our patrons with disabilities, we ask you to be considerate of its intent and purpose when requesting this service.

Bethel Woods now offers the use of a wheelchair accessible shuttle, which was designed, built and provided courtesy of Sam’s Towing & Recovery of Liberty, NY.

Temporary Wheelchair Use

Bethel Woods has a limited number of wheelchairs available for patrons who need assistance transporting within the venue. Patrons may request Guest Services to provide wheelchair assistance at the Handicap Transport Depot Tent located in the lower house-right concession plaza near the main Pavilion stage.

Restrooms

Bethel Woods features specially adapted restroom facilities for guests who use wheelchairs. All concession plaza restrooms are accessible to the disabled.

Medical Aid

Medical aid is available onsite at the Medical Station located in the Festival Plaza concession building near the Great Lawn, across from Bethel Woods Drive. Medical aid can also be obtained from any location by contacting any Bethel Woods employee, including Guest Services, Security or Custodial Staff.

Additional Information

Please call us at (845) 583-2000 or email info@bethelwoodscenter.org if you need more information, or if you have suggestions about access at Bethel Woods.

Peace, Love & Lights

To learn more about accessibility accommodations during Peace, Love & Lights, please download our Peace, Love, & Lights Accessibility Guide

Crystal Run Healthcare logo - changing healthcare, changing lives